During the last week, EUW had 3 days of peak time instability, resulting in some lost missions and rewards for players - especially those with the snowdown pass purchased.
Our top priority at times of instability or issues are resolution - we want you guys to be able to get online and playing League of Legends with as few issues as possible, at all times.
There was a lot of discontent at the time due to being unable to get your snowdown tokens and rewards, which we absolutely agreed with. This wasn't forgotten about, and simply took a few days to work out what felt right and ensure we could localise and send out the "fix" to all players.
Some of you may have already noticed, but we've uploaded what we're calling a "catch up" mission, as shown below:
Thank you guys for sticking with us through the instability, and your patience while we worked on the catch up mission ^_^ We hope this gets you one stop closer to those festive treats you're working on! :-D