Still didn't get a response

I've sent a request to riot to get a PBE account about 12 or 13 days ago and i still didn't get a response, :/ is it cause i let my 2 other friends to play on my account and they left a few times and i got a ban about a month ago cause of them xD is that the reason why i'm not getting a PBE account or does it just take a long time to get a response? if its that i got a ban for 5 min than i'm screw'd xD but i didn't leave, my friends did on my account i really hope that that's not it. :/
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