got demoted because of a bug

This just happened i was at 0 LP gold 3 and i started a game after the champion select no loading screen came up for me and i tried to log in again and same thing no loading screen after the 3rd attempt i logged in to find that they remaked and i was demoted to gold 4 and this is really annoying because i don't want to play another game and maybe losing it or even if i win i have stupid promos so can riot do something for me if i send a ticket or it's hopeless? EDIT: I opened an old post searching for this bug and people did experience this before + in my case i was really unlucky to get demoted
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