match found doesn't (always) show up

When I que up for a game, the 'match found screen' doesn't always show op, and when I'm in champ select the timer of an enemy or teammate picking his champion counts to 0 and I can still use the chat but i'm not able to pick a champ or see what champions my team/the enemyteam are locking in. When the game starts for my teammates, I have to restart my client and by doing that I can get back in to game... Does someone perhaps know a fix for this?
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