I was opening a hextech chest but to my surprise it contained a single key, nothing more, just a single key.
After that I solved a simple equation in my mind:
key + chest => loot | loot (in my case) = key
key + chest => key | -key
chest => 0
So in otherwords by simply pressing the "open" button, I merely trashed one of chest. And if remember correctly rito said chest wont contain only essence, but then they go ahead and put practically nothing in there? I wouldn't mind if there wasn't a skin along with the key in the chest, but atleast some essence should have been there.
Why you do this? Rito pls?
PS: I'm not looking for a refund or anything, this just bothers me alot.