not getting S8 ranked rewards

hi! i didnt get any rewards from last season, and its really sad... i was only Gold 4 last season and i didn't get gold banner, i didn't get victorious skin/champ and i when i check which rank i was last season it says unranked, which is completely false! I didnt get victorious Orianna either... Picture that proves i was gold in S8: http://prntscr.com/mcmjxr Link to op.gg so you check it yourself: http://euw.op.gg/summoner/userName=civava Picture of my icons (i didnt get it) http://prntscr.com/mcmk7f Picture that says i was unranked last season: http://prntscr.com/mcmkfv Picture that shows i didnt get Victorious Orianna: http://prntscr.com/mcmm1s Picture that shows i didnt get gold banner while in loading screen: http://prntscr.com/mcmmxn i wasn't banned or something like that so i don't understand why i wouldn't get it...
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