Clash already bugged :(

Here is what happened: We locked in our 5-man squad right on time. We went into the scouting phase and we were paired with an opponent. A countdown timer appeared, counting down one minute or so. After the countdown ended, nothing happened for about 3 seconds. Then another count appeared, but it counted up. It counted up about 2 or 3 minutes. Then we all got a message: ''there was an error starting your game.'' We immediately lost the game, before pick and bans even started. We have talked to the players on the opponents team. They also got the error message. However, they also had to click another ''ready'' button, that none of our 5 players had seen. What could have happened?
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