I've never seen Riot communicating with the players about their changes in game! Why?

I'm fairly new to the game been around for like a good 6 months or so and I haven't seen Riot actually making the changes that players and streamers wants them to make. Actually, I've never heard Riot doing so like ever. They never even communicate with the player. Obviously, they can do whatever they want since their game has a cult following and most of the player base don't even get affected but there are so many things that many players want to be changed or maybe fixed. But the changes I see complaints of on the board never really gets any attention :/ . Is this really the right way to develop the game. Not doing or not even communicatiing with players. I wonder :?
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