How fast does someone get banned ?!

this morning I had the two most horrible toxic teammates in my team ( told me I deserrve to get raped because i was female, hoping that i was sexually abused in childhood by adults , called me slut whore %%%%% trash) told me I had to get aborted by my parents. It's now around 8 hours later but I still see them playing just now. Why aren't they banned?
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