[Resolved] Intermittent "Play" Button issues

[Resolved] We've had confirmation from a few players that issues have now resolved, and reports have greatly lessened. If you continue to have issues, please [contact support](https://support.riotgames.com) for assistance! ^_^ Hey all, We're currently aware of some players getting an intermittent issue where the "play" button greys out and returns - seemingly at random. So far it looks like there may be a routing issues from the Netherlands to the nearest CDN node where you try to patch from. > #Troubleshooting: If you are experiencing this issue, can you please provide the following information for us to look at? - Country you're playing from - ISP - Approx. when the issue began - Diagnostics: > - Press Windows Key + R to open "run" > - Type "cmd" and hit enter > - Type "nslookup l3cdn.riotgames.com" (that's an L, not a 1!) and hit enter > - Type "ping l3cdn.riotgames.com" and hit enter. > - Type "tracert l3cdn.riotgames.com" and hit enter. when all the tests complete, please either screenshot or copy-paste the results and upload them here.
Report as:
Offensive Spam Harassment Incorrect Board