[Resolved] We've had confirmation from a few players that issues have now resolved, and reports have greatly lessened.
If you continue to have issues, please [contact support](https://support.riotgames.com) for assistance! ^_^
We're currently aware of some players getting an intermittent issue where the "play" button greys out and returns - seemingly at random.
So far it looks like there may be a routing issues from the Netherlands to the nearest CDN node where you try to patch from.
If you are experiencing this issue, can you please provide the following information for us to look at?
- Country you're playing from
- Approx. when the issue began
> - Press Windows Key + R to open "run"
> - Type "cmd" and hit enter
> - Type "nslookup l3cdn.riotgames.com" (that's an L, not a 1!) and hit enter
> - Type "ping l3cdn.riotgames.com" and hit enter.
> - Type "tracert l3cdn.riotgames.com" and hit enter.
when all the tests complete, please either screenshot or copy-paste the results and upload them here.