Why is it my fault!?!?

Why is it my fault when i get a bugsplat or when the client disconnects me to get a ban. I did nothing wrong,and have to wait such long time for me to get ban lifted... I font flame i help,and this is my reward ???? Because i get bugsplat i get freaking ban....is there anyone who i can talk to to lift this curse. I spent so much money and time i cannot return,there must be someone who cares.
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