Punishment system.

I was advised to come here by a riot support employee. The thing I'm quite dumbfounded about is the punishment system, that categorizes inting/trolling (just any negative gameplay) and negativity in chat/toxicity into the same group. Which doesn't really make any sense, does it? I mean, if a person is being consistantly negative in chat, then just remove his ability to actually make messages. If someone is inting/trolling, then just ban them. I talked about this with the person, that advised me to come here, and he said that I make a point. So here I am.
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