Hacked and banned (rioters help please)

So my friend hadn't played league for about half a year now, and when he logged in again today, he was banned for scripting. I looked into his match history and we found 2 games that he hadn't played. If any rioters read this could you tell us how to solve this problem or even better, look into it with us? Thanks in advance!
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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