Its been a day and nothing has happened

Basically, I got suspended for a chargeback and I have payed the money back through a prepaid rp card in a ticket. Its been a whole day but there hasn't been a single response, I'm getting kind of worried because 10 EUR is a lot for me as a 13 year old and I don't want that money going to waste. So people who work with unbanned account, pls look at my ticket.
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