Can't view my ticket through email

I sent a ticket to Riot to change my email because my login details wee posted online (I can't reset my password because i don't have access to my email address anymore). When I got the confirmation of the ticket in my email inbox, I clicked the link to view the ticket but it said "OOPS The page you were looking for doesn't exist You may have mistyped the address or the page may have moved" Does this mean it didn't send? Should I resend it?
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