I have been dishonorable for more than 3 months need help !

Please, I need technical support I have been a dishonorable player. But I have shown signs that I have become better plus its been over 2 months and i still can't have any keys or level up ... If anyone know solution or any of the technical support team can help me please... It's been to long and its making me bored cause i am unable to open keys.... Thanks
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