I used rp and got nothing

After Snowdown got recently added on EUNE server, I decided to buy it. I clicked button to buy it, but an error appeared, and I tried again - the same. Then I realised my RP were gone BUT as TWICE as the price or Snwodown Pass (because I tried to buy it 2 times). I would really apreciate if you could give me my 1450 RP back, thanks.
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