How am i supposed to send FULL crash dump if ticket submission says "The upload took too long...

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This client is a mess. i get system error and its asks for me to send crash dump for developers. BUT the thing is it does not ALLOW me to do that. because of "upload took too long, connection was lost) ITS NOT MY FAULT THAT THESE CRASH DUMPS having 117MB and 413MB SIZE FILES http://prntscr.com/o7mg8w
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