Old account recovery

I have an account that is around 4-5 years old that when I tried to submit a support ticket to recover it, it says "Not enough information given" (because its that old and can't remember anything about it). The Email address linked with the account was typed in wrong, meaning I can't actually change it. I can't change the password either nor can I change the email address and that's strange. I will leave Gyazo links to what happens. Any help is acknowledged. [Gyazo #1](https://gyazo.com/17d2e55d53a603293a2c303eda526f94) [Gyazo #2](https://gyazo.com/8e6d2c266ace7f95b5ba51a36a75bb62) [Gyazo #3](https://gyazo.com/a8459dbf72178b0c1b036e5fad219a63) _**Jack **_ And yes, before anyone says this, I am typing the password correctly.
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