Trapped in a game, cant exit

Hi, after finishing a ranked game, i didn't get to the stats screen, so i skipped it. It was my last promo game, i had 1 loss and 1 victory. the last game was a victory too, but i didnt get promoted to a upper division. match history last 3 games are 1 loss and 2 wins. Just saw that there a ranked issues. But is there a way to get rid of this game so i can play normal games? Even if I log out im getting thrown into the game, that wont load. the only option i get is a button with reconnect, with a window appearing that says "Failed to connect".
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