Why no urf ? Srsly

Almost every league player want to play urf and riot games dont care ... its a free to play game but alot of people including me buying RP for having fun and of course supporting our favorite game company we always try to get other people that we know to play this game also(because we love it) but they dont give us something that we want they dont even care what we say ,why is that ? What benefit them by not letting us playing their game in another mode ? Is it make us not supporting them anymore is it cost them alot to do it? Seriously why?
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