Queue up freeze and Panelty

So I queued up for a game, hit accept soon as it popped up and then I got this. Didn't hit close, just showing the message. [Screenshot](http://snag.gy/WL5x7.jpg) I waited and was sent back to home screen. When I queued up again [Screenshot](http://snag.gy/YLsrb.jpg) I just hate when it's not my fault but still get a penalty. If game crashes, what do I do.

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