I got wrongfully banned for 14 days.

Hello everyone. So recently i got banned for 14 Days, For "Intentionally Feeding" When i actually wasn't, i was just having a really bad game. Ban message : https://gyazo.com/a1029454e716fb1180e31234365b5c8e (Pay attention to how it says "Some" and "These" Then only refers to one game.) Here's the game i got banned for : http://matchhistory.eune.leagueoflegends.com/en/#match-details/EUN1/1612934317/48397712?tab=overview I'm the Yasuo, as you see, i was against Lee Sin in lane, and the guy was very good at Lee Sin, I'm not saying that i'm good, i suck, i really do, i'm really bad at this game, But that isn't a justification for my ban. First thing first, i had wrong runes, And that's because i couldn't pick runes, I was disconnected from chat and the news thingy server (i'm using alpha client) which somehow affected my runes, it showed up as an empty box, furthermore, to prove that i didn't pick them wrong intentionally, i had right masteries, why would i pick right masteries and wrong runes... I had Flash and Teleport, and i was playing Top, nothing wrong about that. I started the game by saying "%%%%, wrong runes" Which they could easily find if they'd bother to check. I had the highest CS in my team, and the 3rd highest in game. As seen here : https://gyazo.com/a60ebb230edc02e7614f2297f213ca58 i had a completely normal build, Boots, Phantom Dancer, and ingredients for Trinity Force (Might be wrong, but i like to build it, check my other games as Yasuo) I placed 4 wards, i didn't buy any but i did use my trinket which proves that i was trying to play. I also had 6.6k damage done, which is more than the support (proves i'm trying) and 800 damage less than Vayne. As seen here : https://gyazo.com/971f9e5034ac96684007cacc9f927c85 I've submitted tickets to Riot, But they don't investigate, They just reply with the same thing over and over again First reply : https://gyazo.com/8ec04b1a7e321e135cb468fef91cf446 After i explained myself, This is what i got AGAIN : https://gyazo.com/ab909d7dfe630644ecb73c3cab32592f (In the last image, this guy calls me "Kayne" when my name is clearly "Funoros") He says that he investigated the case, ignoring everything i've said, and says that the ban is legit when it clearly isn't, then keeps bragging to me about how good there system is, as seen here : https://gyazo.com/cca647c143561bbb3c0825f1eb0f3ad7 And here : https://gyazo.com/03bf4c63aa5481f8b8a67c4a9cc55106 and here : https://gyazo.com/15f109f9908c751dac57e610e60af2d6 He just kept ignoring whatever i said and kept giving me advice on how to play, like i'm not even talking. And when i asked for the replay file so i can prove that this ban is unjust and i don't deserve it by any means, He told me he can't provide me with it, As seen here : https://gyazo.com/7e36b04dc92475626b1a61c5802f38a6 I'll have to admit, i was acting stupid at some point, playing aggressive when i shouldn't and engaging on lee sin when he is ahead of me looking to outplay him and failing, But that doesn't mean i was intentionally feeding. Riot has some good employees, they have a few hard working great members and like 50 lazy persons that are under qualified for the job, earlier today i was dealing with someone called "Bimmer Cake" Which is just a wonderful guy, he's the best support i've ever talked with, he's very kind and understanding, and i wish he handled my ticket instead of this copy pasting human. Let me end this by saying that even if i did intentionally feed (which i swear to god i didn't), 1 game is no where near enough to ban me for, and it's basically absurd to ban me for one game of negative KDA, since i sometimes have good games and sometimes have bad games as seen here : https://gyazo.com/f213e5e2545d2a20383d09a16fb1a0b1 i just basically don't know what to do honestly, i really need help, i really care about the goodwill of my account, not only will 14 days risk my account for permanent suspension, but i will also not be able to play the game :(. Thanks anyways. HUGE UPDATE : I got unbanned, yaay! https://gyazo.com/f5bc861edfe289c58b8c5061c5fa46ce
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