Honor level 0 reset to 0 checkpoints at the start of the season

So my friend got banned approximately month and a half ago for being toxic in one game and hasn't been toxic since. He actually wasn't toxic before, he just got really mad in one game and he got banned for 14 days (he dropped the F-bomb on a feeding guy lol) He managed to get to the last checkpoint of honor 0 and when he logged in today, his honor level got reset to 0 checkpoints out of 3. Is that supposed to happen? I mean the system is supposed to encourage people to be nice after they get banned ( to get drops again ) but I don't think someone who was at their last checkpoint before getting to honor 1 is happy when they see they got reset to 0/3 in honor 0.
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