Why are Trolls protected so much ?

This isn't being sarcastic, these are genuine questions The reporting system is obviously flawed/broken. No other company/game allows this level of abuse by troll players. The fact that there is no option to report a troll in the list of reporting options cements my belief. Quick story. I keep a .txt document of trolls to try and avoid, (the fact that honorable players are punished for dodging games with known trolls its a joke itself but that's another story) 2 weeks ago .. I had a troll in a game (stole someones role, kept running into the enemy on purpose multiple times, dancing and dying) The whole team reported them. This week, had the same troll, he did exactly the same thing (stole role, ran into enemy , danced an purposely died multiple times) again, whole team reported them only this Time i did a manual report also. Next game, as always .. i was matched with the same troll he did exactly the same thing (stole role, ran into enemy , danced an purposely died multiple times) again,The whole team reported them, I reported manually Today.. lo and behold the same Troll is still playing He had the chance to Ban one of the teams picked players before i dodged. (How this person is still allowed to still be playing in ranked games without any form of punishment is a joke) This is just one of many similar stories. Will there ever be effective in game options to report these type of players ? Will Support ever take these type of concerns seriously and actually do something about it ? Why are trolls protected by this company ?
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