Anyone know the usual response timer for support ticket?

Hoi, it's been like 36 hours and I've yet to receive a response for a ticket that's supposed to get my account unlocked, anyone know how long it takes on average? Edit: Hello! We're up to a week! Apparently my ticket is being transferred over and DRAGONSLAYERVASH is telling me that I am able to respond to it. Even thought I have tried to do that. FOR THE PAST 7 DAYS https://www.youtube.com/watch?v=j-RSKqjIRbc What is this lack of respect? I understand people are busy with other things but I am getting no explanation for this inconvenience, no apologies, I can't reply to my ticket and when I'm making new ones THEY'RE TELLING ME I CAN WHEN I OBVIOUSLY CAN'T.
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