I want to report a player, but I am not allowed to post his name here

Well hello support, A player told me to kill my self and that he will cut my throat and that I should rope myself several times. In the game before he was pretty toxic aswell. I reported him, but it was only his level15 smurf so he probably doesn't even care and create a new one, still being this toxic. Is there a way to get to know what account his main is and a way to get that account banned? I have video evidence, which I can sent to you privately if you wanna see it. Best regards ~opappi
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