"Riot spends resources in solving verbal toxicity when they should be focusing on trolling issue"

It's the "government spends money on building schools when people in the country are starving" argument. You can't simply neglect problems such as toxic verbal behavior just because there is this rampant problem of trolling. Plus, they have built a system that requires *less* resources in terms of employees because it's for the large part automatic.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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