"smurfs"

I am quite new to the game, have been playing for about a week. and considering that i have never played a MOBA game before, I think I am doing quite well. The problem is, the lower levels are filled with people who are not using their 1st account, probably because they can't cope with the higher levels and have to come down again. all the time, they are calling me noob (which I am) and when i do bad, are saying report me, or they question why i didn't go in or why I did go in, as if they expect everyone they encounter to have been playing forever. I am level 11!!! This whole thing stresses me out a lot, I imagine it can make a lot of new players feel unwelcome and discourage them from learning. I have no idea what can be done about this, just needed to vent.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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