Supports in ranked queue

I'm not gonna name shame here, although i really want to. But i just had this lux support (you can look my match history) who went 0/14 in a 22 minute game. When are you guys gonna ban people even if they troll and int only one game? She ruined the game for 9 of us and wasted our time. Pls riot, relook the way you guys ban people. TY Also this isn't the first support that doesn't know how to pressure and just walks into the enemy. Kinda sucks and i've got the feeling many of them are either autofilled or (sadly) sort of braindead.
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