How was sona not banned

https://matchhistory.eune.leagueoflegends.com/en/#match-details/EUN1/2221713431/206541992?tab=overview How was sona not banned, she clearly said that "I will troll now" and proceeded to go intentionally feed the enemies. Now I check her match history and see her still playing. I even made a ticket, yet it seems that if you at least tried a little bit at the start of the match, it doesn't matter if you feed the rest of it. Damn
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