Made a post about a real racist player, you will find it if you search down, Post : "A real rasict diamond player"
I made a ticket about his status msg and in game rasict flame for like 1 days ago.
I posted prtscreen, and described the problem.
I got a reply back after 24 hours, and now i see his statsus msg is gone, and he is probably been "punished".
For those who say, sending tickets dosent work, it did for me.