Sending ticket does work, Thank you riot!

Made a post about a real racist player, you will find it if you search down, Post : "A real rasict diamond player" I made a ticket about his status msg and in game rasict flame for like 1 days ago. I posted prtscreen, and described the problem. I got a reply back after 24 hours, and now i see his statsus msg is gone, and he is probably been "punished". For those who say, sending tickets dosent work, it did for me.
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