I thought "%%%" results in an instantly harsh punishment??

Had a game today where my toplaner trolled my jungler early on a bit. 10 minutes later she wrote in chat "k** you f*cking tr*sh jungler" I've just hit the report button. Haven't gotten a notification, which you don't always get, no problem. Yet on further inspection this person is still playing and currently even in a game. I thought the least punishment you get for writing the 3 letter request on putting your life to an end results instantly in a 14 days suspention if it's the first time this person breaks the rules and if the person was punished once before they would get a perma. Was I mistaken about this?
Report as:
Offensive Spam Harassment Incorrect Board