I don't own Lulu anymore??!!!!!

Hello. so 3 months ago one of my friends gifted me Lulu and the Dragon Trainer skin and i started playing her since then and i really liked her BUT.....Now i logged in to my account and i noticed that i don't own her anymore,I didn't refund her or anything i tried logging out and in again but it didn't work,I just lost her!! ...idk if this is a bug or something, But i want my Lulu and the Dragon Trainer skin back,pls.
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