Didn't receive lp or ip after winning a game.

So last night i played a ranked game and i won, but i didn't get any ip or lp for it. The spot in your match history that shows how much ip you gained is also empty. I made a ticket about it but still no response in 10 hours. Will this get fixed or do i just keep playing and does this mean i'll just have to waste an extra game to get in my promo?
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