RoxyWolf (EUW)
: so. during this season I got hotheaded because of toxic people and ended up defending myself in an unsportsmanlike way. got the standard chat restriction (first restriction I might add) and already cleared that up, so I already know I am eligle for ranked rewards for where I placed when season ended. {{sticker:slayer-pantheon-thumbs}} But, my question is. if the same thing happen NOW, lets say the next game I play, will that be counting for season 8 ranked rewards, or would that be my first sin in season 9 and not have any effect on my ranked rewards for season 8? {{sticker:sg-lux-2}}
Hey! As long as you had honor level 2 when the season ended you will be eligible for rewards. Any possible punishments going forward will not affect your S8 ranked rewards in any way. {{sticker:vlad-salute}}
: I have a very important question that's bunging m foe awhile. appreciate if any player support specialist reply to it. First of its regarding honor rewards and i thought honor rewards and ranked rewards are 2 different things. But by reading this post, im having second guesses. Atm im on Honor lvl 4 Check. 01 and hoping to reach Honor lvl. 05 before the season 09. So what i wanna know is, can i still can reach that level or is the honor lvl rewarding time period also over? similar to ranked rewards being over.. Thank you. Have a nice day..
Hey! Can confirm what Kicherkeks said. Simply put, there are two types of honor rewards pretty much : the rewards received from leveling up, and the seasonal ones. While the seasonal ones are related to the season's deadline (and I am referring here at the honor ward skins), the level up rewards are not, so if you level up during preseason you will get the rewards accordingly. Have fun out there! {{sticker:vlad-salute}}
: Oh no that's the thing, I didn't have a rank in the season because I wasn't level 30 when it finished, I only managed to finish getting level 30 the other day but it was just after the 12th November, so I was wondering if there was any room for manoeuvre for new people to have an opportunity to get the skin albeit we started towards the end of when the season was finishing. Does that make sense? My rank just now is from "pre-season" games ^^
Hey! Sorry we reached out so late, we were a bit busy these days, but we didn't forget about you guys! First of all, welcome to League my friend! Hope you enjoy it! Now, in regards with you questions. Can we extend the deadline for the ranked rewards when it comes to new accounts? Sadly, no. Each year we establish pretty clear guidelines when it comes to the ranked rewards : eligibility, deadline and so on, and we try to do it in advance. Also, think about it this way : there are players out there who grinded for months to reach that sweet rank which grants the Victorious skin. It wouldn't be fair for them. What I would like to add to this is the fact that a Victorious skin is an exclusive skin granted only to players who reach certain requirements during the ranked season. This is why no Victorious skins will drop from any kind of Hextech content. So if you are buying orbs or chests in the hope that the skin will drop, that is not going to happen. :( In regards with next year's placements : at the beginning of the next season, as Kicherkeks said (thanks for the answer bro, btw), we will do a soft reset. You will be placed in a division or tier, based on your MMR from that point and the outcome of the placement games, the difficulty of the opponents you faced in these games, and your rank from the previous season and/or preseason. Does your performance from the preseason count towards your MMR? Yes, it will, but it will not have the same impact as the matches from the actual ranked season (I answered to this below). Will you be placed in a lower rank than the one you will finish the preseason? Most probably yes, as this is kinda normal. Which rank? Only time will tell, but you will have an idea after the first placement match which will show you the lowest which you can go during placements (new feature for S9). I hope that I covered everything!
Roxãs (EUW)
: my girlfriend is honor level 1 checkpoint 0 (due to 10 games chat ban), if she manage to get honor level 2 before the 11 february, she gets her season 8 rewards anyway?
Hey! For an accurate response on this one we will need to check the account, so please ask her to send us a ticket and we will gladly look into it. {{sticker:vlad-salute}}
Krayzie Guy (EUNE)
: What happens when you play ranked games now that the season has ended? do you get higher mmr for next season? does it afect it at all?
Hey man! No one says it better than my man SapMagic, so click ***[here](https://twitter.com/RiotSapMagic/status/1062485337019052032)***. (not clickbait this time, by the way) :D {{sticker:vlad-salute}}
Suruletz (EUW)
: Only 1 backpack is given per player/account. If you manage to reach challenger in all 3 ranked queues, good on you, but you won't get more than one.{{sticker:sg-ahri-1}}
Μaeve (EUW)
: Hey, I've got a question about the honor part. Players with honor level 0 and level 1 can reach honor level 2 till 11th February and get rewards. Can players with honor level 4 still reach honor level 5 in this time and get the rewards (aka the honor level 5 ward skin)?
Hey! Short answer will be no. The thing is, there is a difference between end of season honor rewards, and end of season ranked rewards. The reform opportunity which was just released refers to the ranked rewards. Why? We felt that a chat restriction should have been only a slap on the wrist of those who got the lowest punishment levels. Don't get me wrong in any way, as the weight of the chat restriction should remain the same (and we won't be lifting any that are warranted), but we felt that the impact it had on Honor Level and Season Rewards was a little too much in this case. {{sticker:vlad-salute}}
: Hey again my friend! Hahaha, thanks for the awesomeness! I just realized that my answer could be a bit confusing and I want to be a bit more clearer. (Sorry about that, it was waaaay past my bedtime). So, since you hit honor 2 after the end of season, you will get rewards in the second wave of distribution, most probably after February 11th. The thing is, it is really important for us to know if your honor was dropped by a chat restriction or by a time ban? Did this happen during season 8? Basically we will need to know if you qualify for the ***[reform opportunity](https://boards.euw.leagueoflegends.com/en/c/announcements-en/cBlxkQse-changes-to-honor-eligibility-for-end-of-season-rewards?fbclid=IwAR0G1RueZWKj9tFoLwVi_3wouzpQuIs7FM0g-4j7419pI4fV1rVErd7Mogw)***. So the best way to check everything is to send us a ticket to have a deeper look and to confirm everything. Sorry if I bamboozled you in any way! **[CLICKBAIT](https://giphy.com/gifs/avengers-thor-chris-hemsworth-YsKbjF0eZDji0)**
Bumpidy bump : just got to work and checked stuff on your account. You will be eligible for the second wave of rewards! {{sticker:slayer-pantheon-thumbs}} Jut make sure that you keep your honor level there or higher! Have fun! {{sticker:vlad-salute}}
: KarmatroN, I've asked you to never use the mind control spell, it's forbidden! {{sticker:slayer-jinx-unamused}} Please, release him from your binding.
But...but...fine...{{sticker:zombie-nunu-bummed}}
Thοr (EUNE)
: I appreciate your information! Thank you for the compliment ♥ Here, have some awesomeness: https://i.pinimg.com/originals/ab/0e/9b/ab0e9bb0b32558a4db572fc7f63a4284.gif as a return for the compliment.
Hey again my friend! Hahaha, thanks for the awesomeness! I just realized that my answer could be a bit confusing and I want to be a bit more clearer. (Sorry about that, it was waaaay past my bedtime). So, since you hit honor 2 after the end of season, you will get rewards in the second wave of distribution, most probably after February 11th. The thing is, it is really important for us to know if your honor was dropped by a chat restriction or by a time ban? Did this happen during season 8? Basically we will need to know if you qualify for the ***[reform opportunity](https://boards.euw.leagueoflegends.com/en/c/announcements-en/cBlxkQse-changes-to-honor-eligibility-for-end-of-season-rewards?fbclid=IwAR0G1RueZWKj9tFoLwVi_3wouzpQuIs7FM0g-4j7419pI4fV1rVErd7Mogw)***. So the best way to check everything is to send us a ticket to have a deeper look and to confirm everything. Sorry if I bamboozled you in any way! **[CLICKBAIT](https://giphy.com/gifs/avengers-thor-chris-hemsworth-YsKbjF0eZDji0)**
: I have a question. In season 7 I got a 2 week ban for toxicity. This was totally my fault, so I didnt receive any ranked rewards. During season 8, i climbed back up to honor lvl 2, almost 3. Halfway season 8, i came in a game with a 4 man premade, who were very toxic and were blaming me for the loss, because i was playing a new champion in a normal. I got a chat restriction, because they all reported me after the game. I have now climbed back to honor lvl 1 last checkpoint, but i couldnt get honor 2 before the season end. Am I still able to get honor lvl 2 before Februari 11th and get my ranked rewards, because i lost my honor level due to a chat restriction, or wont i be able to get ranked rewards, because i got a two week ban in season 7? Thanks for the help! <3
Hey! So, what happened in season 7 well...remains in season 7. We are not that mean to punish you for incidents long forgotten. With this being said, all that matters is what happened during S8. If you received ***only*** a chat restriction as you say, you will be eligible for the reform opportunity. So go out there, play, and make them honor you! There is plenty of time to reach honor 2! {{sticker:vlad-salute}}
Thοr (EUNE)
: After hard work and being myself, i got honor level 2 just 2 days after the season ended. Now the big question is. Will i get rewards before 11th February? or After it?
Hey Thor! As long as you reached honor level 2 until the season's deadline (GG on that, by the way!), you will get the rewards in the first wave of distribution which is meant to be finished in December. Only players eligible for the reform opportunity criteria will get the rewards later on. Cool Summoner Name, by the way! {{sticker:vlad-salute}}
bilimig (EUNE)
: okey thx
Hey there, Just to clarify, as my previous answer was a bit foggy, if you have LB you will be able to participate in Clash. It will not apply. Sorry about that! :)
bilimig (EUNE)
: If i have leavebuster can i play clash or not???
~~Hey there buddy!~~ ~~Short answer is no, even if you have LB, it will not apply in Clash.~~ ~~Best of luck!~~
ZinqHD (EUW)
: ***
Hey mate! As the title of the thread says, this is the Clash FAQ and known issues discussion. This is not a recruitment platform, and I am addressing to all the players when I am saying that we kindly ask you not to post recruitment announcements here. If you need help with finding a team, please create a new discussion, or join one on the main page of Boards. Thanks for understanding!
Hawkens (EUW)
: Hello! I just made a team for clash consisting of a D3, two plat 2's and two gold 1 players. From what I recall from the website where you roughly get to choose your team ranks to see your tier. One diamond, three platinum and one gold player let's you get into tier 2. But my current team is still considered tier 1?. Is this just a bug or is there a separate way in which your tier is calculated? Much thanks for any help!
Hey man! Check **[this](https://boards.euw.leagueoflegends.com/en/c/help-support-en/jn5jF5uj-clash-is-here-faq-and-known-issues?comment=00010001)** answer.
Ludicolo (EUW)
: Is it a possibility to change the starting time of future tournaments to 8 PM CEST if it proves to have a higher turnout rate? I feel like it inconveniences a lot of players playing in western europe (6 and 7 PM for those respective countries) by having it start this early especially since it's taking place on weekends and people come home from work late / eat dinner later / etc. For me and my friends 8 PM would be the earliest time we're available so we're missing out completely despite wanting to play :(
Hey buddy! Thanks for your feedback, first of all as it is well appreciated! The truth about the starting hour is that we can't please everybody. There are requests of starting the tournament earlier, later and so on. I don't know if anything will change in regards with this, but I can assure you that the feedback received here will reach the appropriate team. So if anything will change, it is TBA.
ZinqHD (EUW)
: ***
Hey mate! Have a look **[here](https://support.riotgames.com/hc/en-us/articles/360000951548-Clash-FAQ#BracketFormat)** and you will find the answer to your question. TLDR yes, if you lose in any of the days, you can participate in the others. New tickets must be submitted though.
hzz1 (EUW)
: What if i didn't have friends in league of legends how can i join a cetain team i checked play.op.gg and i didnt find a button for join or register for that team?
Hey mate! The process is a bit complex there. Here are the steps : - Log in, or create a profile if you don't have one. - Verify your Summoner, and you have the steps on that page, pretty well explained. - Third step, present yourself. Complete what I called "the CV". Make them want you. - Last step, find a team. Click on the Team's name, then "Join", choose your role, apply for the team and wait for the captain's response. :) Best of luck with this one! {{champion:122}}
: Can't verify my phonenumber, got the message almost 24h later. Also not abled to write a support ticket, since it's always telling me to log in first, even tho i'm already logged in. Really don't know what to do at this point. _Any ideas? _
Hey mate! Send us a ticket ASAP, even though logged out from your account and provide us with : - Username - Summoner Name - Region - Phone number - Carrier and mention if it is prepaid and postpaid. We can look into it.
slabstone (EUW)
: What happens if we have a team which can only play Friday and Sunday. do we get an 8 team bracket still or can only do a 4 man bracket.
Hey mate! Short answer, if you play on Friday and win the bracket, on Sunday you will be placed in an 8 team bracket, so good luck! {{summoner:39}}
: So for some reason I am currently a level 26 but I have been invited to and allowed to accept an invite to a clash team, is this intentional or a bug? seeing that i don't fit the criteria to participate in the tournament what will happen?
Hey there! This seems to be a bug, as one of the conditions to participate in Clash is to be ranked on one of the queues from SR, Since you are level 26, you can not be ranked, hence this shouldn't happen. The team is investigating and normally, all accounts under level 30 will be kicked out of the teams in which they are. There is a ticker on the server status on NA in regards with this. Go out there, play, reach level 30, get ranked and play in the future tournaments! :)
: I don't have friends to play with, what should i do?
@Life is Useless Hey mate! Sorry to hear this, but maybe you can find a team **[here](https://play.op.gg/)**?
: i cant recive the code of validation plz sent to me the lirence and the code of validation to my number phone
@ThêMðRtãLN0ø06TN Hey mate! If you don't receive the code, please send us a ticket ASAP and provide us with : - Phone Number. - Screenshot of any error you might receive. - Carrier and if the number is prepaid and postpaid. - Country you play from. We will look into it, as see what we can do, but unfortunately we won't be able to send you the code.
SuperChaos (EUNE)
: 0 F.A.Qs given.
> [{quoted}](name=SuperChaos,realm=EUNE,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=000c,timestamp=2018-05-21T15:10:16.553+0000) > > 0 F.A.Qs given. We give an F.A.Q. **[here](https://support.riotgames.com/hc/en-us/articles/360000951548-Clash-FAQ).**
Thorgram (EUW)
: What happens if we can't play the first day ? Sometimes i'm not home before 8pm ( during the week ) so can you participate only saturday and sunday ?
Hey, You will find your answer in **[this](https://boards.eune.leagueoflegends.com/en/c/help-support-en/jn5jF5uj-clash-is-here-faq-and-known-issues?sort_type=recent&amp%3Bcomment=001a0000&comment=001a0000)** post (not clickbait, by the way).
Compare (EUW)
: which rank do i need to give up, mine flex or solo?
> [{quoted}](name=aapiegaapie,realm=EUW,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=0014,timestamp=2018-05-21T19:12:09.689+0000) > > which rank do i need to give up, mine flex or solo? Hey mate! Radkus answered **[here](https://boards.eune.leagueoflegends.com/en/c/help-support-en/jn5jF5uj-clash-is-here-faq-and-known-issues?sort_type=recent&comment=00190000)** to this one.
R3D S0D4 (EUNE)
: How do i leave my current Clash team. my friend might not lock in cause his laptop got a virus and its getting fixed. ;-;
> [{quoted}](name=R3D S0D4,realm=EUNE,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=001b,timestamp=2018-05-22T12:29:02.659+0000) > > How do i leave my current Clash team. my friend might not lock in cause his laptop got a virus and its getting fixed. ;-; @R3D S0D4 Go to your Clash tab from the client, and click on "x". You will be prompted to confirm, and that's about it.
: ***
> [{quoted}](name=The 5th Symphony,realm=EUNE,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=0003,timestamp=2018-05-21T05:06:57.438+0000) > > Hello! > > I was wondering why is Clash unavaliable for people who don't play rankeds? Isn't there a way to determine the players tier through normal (draft) MMR, or some other way? > > I would like to play a couple of games with my friends, but this way I, and other poor unranked souls, will be left out of something fun just because we don't play one specific part of this game (which is important to some, but not all players). @The 5th Symphony Hey mate! Clash was created to mimic the competitive pro scene by giving players a way in which they can compete in a tournament. Since ranked is the competitive scene in League, the decision was taken so that only players who are ranked to play in it. Just play the 10 placement matches, and you will be good to go! {{sticker:slayer-jinx-catface}}
wuvii (EUNE)
: You need to be ready to play at 8:30pm. If you're not ready by then, you won't even get into matchmaking.. If your team isn't ready by 8:30, you won't be able to participate that day, but you can participate in the next days.
> [{quoted}](name=wuvii,realm=EUNE,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=00090000,timestamp=2018-05-21T14:52:12.996+0000) > > You need to be ready to play at 8:30pm. If you&#x27;re not ready by then, you won&#x27;t even get into matchmaking.. If your team isn&#x27;t ready by 8:30, you won&#x27;t be able to participate that day, but you can participate in the next days. #Legit {{sticker:slayer-pantheon-rainbows}}
: If i get 3 tickets with BE and didnt use them in Demacia Cup 1 Can i save them To Demacia cup2 to entre with 5 tickets ?
> [{quoted}](name=ÉCkS,realm=EUW,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=000a,timestamp=2018-05-21T13:28:47.256+0000) > > If i get 3 tickets with BE and didnt use them in Demacia Cup 1 Can i save them To Demacia cup2 to entre with 5 tickets ? Yes, you will be able to use the tickets for future tournaments.{{sticker:slayer-pantheon-thumbs}}
: Hello! If i don t lock in on the first day in time an i play on the second day??
> [{quoted}](name=Dodge Master 69,realm=EUW,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=001a,timestamp=2018-05-22T09:43:32.631+0000) > > Hello! If i don t lock in on the first day in time an i play on the second day?? @Dodge Master 69 I am afraid that if you will not be able to lock in on Friday, you will be able to participate on Saturday and Sunday with a new team, or to be a substitute in either of those days in a team that has an available spot.
Riptorned (EUW)
: Hey, gold is supposed to be tier 3, yet I'm gold 5 and got thrown into tier 2, (I'm the only person in the team, no one else is in it so no higher ranks,ect.) name Riptorned euw edit : (one of my teammates is gold 3 and sits at t2 as well, yet another one is g5 and sits at tier 4.. idek anymore)
> [{quoted}](name=Riptorned,realm=EUW,application-id=eZuvYsEr,discussion-id=jn5jF5uj,comment-id=0001,timestamp=2018-05-20T18:28:47.958+0000) > > Hey, gold is supposed to be tier 3, yet I&#x27;m gold 5 and got thrown into tier 2, (I&#x27;m the only person in the team, no one else is in it so no higher ranks,ect.) name Riptorned euw > > edit : > (one of my teammates is gold 3 and sits at t2 as well, yet another one is g5 and sits at tier 4.. idek anymore) @Riptorned Hey man! The tiers are established considering each player's Flex or Solo/Duo ranking, and at launch, you'll also have a rating that is derived from your previous Clash history. So not only the rank from one queue is taken into consideration, it's a bit more complex than that. You have more details in our **[Clash FAQ](https://support.riotgames.com/hc/en-us/articles/360000951548-Clash-FAQ#MMTiers)**.
Glar (EUW)
: 2018 Season and Honor help desk
@NORBERT600 Well, if your MMRs are close one to another, what happened is kinda normal. Have a look above, in the "Ranked" section posted by Riot Glar.
Glar (EUW)
: 2018 Season and Honor help desk
@MR Kong If you didn't receive your Honor rewards, send us a ticket and we will have a look into your account.
Riddarn (EUNE)
: Are you planning on punishing players for reaching Honor Level 5 this season too, like you did last season by giving them the lame orange ward skin and locking them out of the good looking blue and purple ones?
> [{quoted}](name=Riddarn,realm=EUNE,application-id=eZuvYsEr,discussion-id=iA91aEsE,comment-id=000f,timestamp=2018-01-16T18:37:06.766+0000) > > Are you planning on punishing players for reaching Honor Level 5 this season too, like you did last season by giving them the lame orange ward skin and locking them out of the good looking blue and purple ones? Sorry to hear that you were disappointed by last year's honor rewards, but I hope that you will like the rewards from this season. Have a look **[here](https://na.leagueoflegends.com/en/news/game-updates/patch/patch-81-notes)**, as the patch notes will give you all the details needed (cough...Grey Warwick...cough cough...Medieval Twitch).

Cpt Charisma

Level 39 (EUNE)
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