Magiqs (EUNE)
: input lag with low ping & high fps
Yo! The ping is great, and since you mentioned in the subject that the ping is actually low and you have high FPS, the problem might be elsewhere (for example, a third party program running in the background such as Hamachi, faulty antiviruses and so on). Also, keep in mind that lag report is not actually that accurate. There might be a problem with the way your connection is routed through RIOT's servers. To be honest, I'd recommend you to submit a ticket to Player Support as they will be happy to assist you with this one.{{sticker:vlad-salute}}
H4rdsM3tal (EUNE)
: A critical error has occured and process must be terminated.
The most common culprits that could trigger this type of issue are the following: - Faulty antivirus programs - [Overlay programs](https://support.riotgames.com/hc/en-us/articles/360001277667-Disabling-Overlays) - Malware, trojans, or other malicious software which may be running in the background. Just to be on the safe side, you can scan your PC for malicious software using [**Malwarebytes**](https://www.malwarebytes.com/dl-confirm/). - Corrupted game files - Virtual machines So basically, by checking/disabling all the possible culprits might ameliorate and get rid of the error that you are experiencing. {{sticker:slayer-pantheon-thumbs}}
Carbitzu (EUNE)
: Cant patch league up
Hey guys, Head over to the Documents folder on your PC. In there, you'll find a folder called League of Legends. Simply delete that folder and try to reinstall the game once more. After that, it should allow League to patch properly. {{sticker:slayer-jinx-catface}}
Shiome (EUW)
: Ingame settings seems to not save from game to game
Hey Shiome, You can try this workaround and see if it works: - Go to this path: > C:\Riot Games\League of Legends\Config - Open **game.cfg** with Notepad and change the following line: > WindowMode=1 *0 - Full screen mode 1 - Borderless mode 2 - Window mode* - Once you've changed the window mode to Borderless, save the file. - Once you've saved the file, right click again on **game.cfg**, select **Properties** and check the **Read-only** option. - Apply, and give it another try. Let me know if you notice any improvement. {{sticker:slayer-jinx-catface}}
: Unable to connect to the server. Please check your network connection and attempt to reconnect
Hey there, This issue is generally caused by incorrect system or file/folder permissions. For the best experience, we recommend running League of Legends with administrator privileges. Please follow the steps in our [guide](https://support.riotgames.com/hc/en-us/articles/204134104) to make sure League has the permissions it needs to run correctly. Your issue may also be caused by a firewall installed on your machine. Even if you didn’t install a firewall, Windows comes with one by default, so we should make sure it’s configured correctly to play League without interruption. - Please first follow our [guide on configuring firewalls](https://support.riotgames.com/hc/en-us/articles/201752664#wq3) for League. - If this doesn’t improve your situation, try temporarily uninstalling all firewalls from your computer (except Windows Firewall, which you can only disable). {{sticker:slayer-jinx-catface}}
Golmoris (EUW)
: Numbers and letters are very small
Hey guys, We are aware of the issue and are working hard to get it fixed. Unfortunately, I cannot provide any estimate for the completion date at this time. To avoid confusing or disappointing players, we try to only announce these dates when we are sure we can meet the arrival schedule. I appreciate your patience and understanding regarding this issue. {{sticker:slayer-jinx-catface}}
: Connection problems
> [{quoted}](name=Fat Korean Cutie,realm=EUW,application-id=eZuvYsEr,discussion-id=tYkRKIfa,comment-id=,timestamp=2018-09-30T19:02:18.784+0000) > > Hi, > > Lately i have been having problems with connecting to the game after champ select. i takes ages to connect and when i am at a 100 they already remade the game. i always worked fine. i checked how good my connection was and i got a 97/100 so i dont know why its so bad. This issue is generally caused by incorrect system or file/folder permissions. For the best experience, we recommend running League of Legends with administrator privileges. Please follow the steps in our [guide](https://support.riotgames.com/hc/en-us/articles/204134104) to make sure League has the permissions it needs to run correctly. Your issue may also be caused by a firewall installed on your machine. Even if you didn’t install a firewall, Windows comes with one by default, so we should make sure it’s configured correctly to play League without interruption. - Please first follow our [guide on configuring firewalls](https://support.riotgames.com/hc/en-us/articles/201752664#wq3) for League. - If this doesn’t improve your situation, try temporarily uninstalling all firewalls from your computer (except Windows Firewall, which you can only disable). {{sticker:slayer-pantheon-thumbs}}
: Client is slow (Mac )
> [{quoted}](name=HeinrichHeaven88,realm=EUW,application-id=eZuvYsEr,discussion-id=wzTri0rr,comment-id=,timestamp=2018-10-01T17:07:03.280+0000) > > my client is pretty damn slow , I use a 13 inch Touch Bar Mac book pro with an i5 quad core with intel iris 655 and 8gb ram... > It takes about 3 minutes to get out of the login screen and even after that I have to wait for like 20 minutes and sometimes it is not even working > i do not have any gameplay complications its just the client which is working like trash Hey there, At this point in time we are aware of a few login issues (*and crashes*) on Mac OS and we are working with Apple in order to get them fixed. In the meantime, let's try something which proved to give interesting results for those using it. The solution is to reduce the bandwidth of your connection. I know, it sounds unusual but it looks like the client will spazz-out when running on a high speed connection on Mac. In order to do that, please follow these steps: - Go to **Network Settings > Advance > Hardware** - It will be set as automatic, take note of the **automatic options** that are in gray (Speed, Duplex, MTU, AVB/EAV mode) - Set it in **Manual**, select for **Speed** the slowest one (10T/UTP), then in **Duplex** (set semiduplex). Let the other options as they are and **APPLY**. - Let the Network reconnect. - Go to client, launch it, log in and it should work. You can already play now. Low download speed, but same ping. So if you want, let the low speed till you finish your games; and after that follow the next instructions. Or if u want full speed in game just keep going with this tutorial. - Let the client a few seconds (6s) to stabilize the connection; - And go back to **Network Settings>Advance>Hardware**; - Set all the parameters as they were before, (max speed, duplex, mtu, avb/eav mode); - **Apply** - Be patient and wait for the reconnection of the network, and let the client perform the reconnection (maybe they play button will be unavailable for a few seconds); let it stabilize the connection (15s) in case something goes wrong. - Everything should be fine. Sadly, as a temporary workaround, you have to do this every time. Personally I have tried this method my self, and each time it worked. Even close the Client and open it again. Log in fast, and all is good for you. *** If you are using Wi-Fi, you have two options: 1. You have a high-end router and limit the bandwidth manually for your IP (same things, Limit it>Log in Client>Unlimit it>Wait>Have fun) 2. You can use a little software for that, [Network Link Conditioner](https://nshipster.com/network-link-conditioner/) (Reduce Bandwidth>Log in>Disable Limit>Wait>Have fun) Please let me know if you notice any improvement.
: cant forge golden chroma
> [{quoted}](name=OtP Zix Kha,realm=EUW,application-id=ETj6EdvQ,discussion-id=7kBOAYnm,comment-id=,timestamp=2018-10-01T11:13:32.419+0000) > > i cant forge the golden chroma can someone help me ? Please submit a ticket to Player Support and we will be more than happy to assist you further. We apologize for the inconvenience created :(. In the meanwhile, your patience and understanding are highly appreciated. Best wishes, {{sticker:slayer-pantheon-thumbs}}
: tabbing out
> [{quoted}](name=TheMightyLamp,realm=EUNE,application-id=eZuvYsEr,discussion-id=WELAs34N,comment-id=,timestamp=2018-09-30T21:28:37.495+0000) > > so i've recently gotten this "error" if that's what you call it where when i ctrl esc to do something outside of league for a second while in match, when i come back it's just a black screen for 3 seconds before i get back in, anyone know how to fix this because it's getting really annooying We are aware of some issues that causes the game to minimize if you are playing it in Full screen mode. In order to get rid of this issue, you can try the following steps: First, I recommend turning off full screen optimization since this might be enabled by default. Try out these steps: > 1) First locate your League shortcut - if you don't have one, navigate to the following path (by default, in C:\): ``` "C:\Riot Games\LeagueofLegends\" ``` > 2) Right click "LeagueClient.exe" - **send to** - **Desktop (create shortcut)** 3) Right click the newly created shortcut -> select **Properties** -> **Compatibility** > **Check the Disable Full-Screen optimizations** box and hit **Apply**. 4) You're all set! Run League from your shortcut and you're good to go. Right after that, disable focus assist (a feature related to the notification panel). Here's how to do it : > 1) Open Settings. 2) Click on System. 3) Click on Focus assist. 4) Under "Focus assist," select the **OFF** function. — This disables the feature, and you'll see the notifications from apps and contacts. *** Just to be on the safe side, please make sure that you change your window mode to **Borderless** instead of **Full screen** mode. Let me know if you notice an improvement. Thanks! {{sticker:slayer-pantheon-thumbs}}
: Crafting Fail on Kha'Zix border
> [{quoted}](name=SleepwalkerS,realm=EUNE,application-id=eZuvYsEr,discussion-id=Q4EEqqsl,comment-id=,timestamp=2018-10-01T12:33:39.271+0000) > > I have those 350 tokens and when I craft the border, it shows me a message with Fail Crafting. > What can I do? Please submit a ticket to Player Support and we will be more than happy to assist you further. We apologize for the inconvenience created :(. In the meanwhile, your patience and understanding are highly appreciated. Best wishes, {{sticker:slayer-pantheon-thumbs}}
: i can't unlock the chroma for championship riven
Hey there, Please submit a ticket to Player Support and we will be more than happy to assist you further. We apologize for the inconvenience created :(. In the meanwhile, your patience and understanding are highly appreciated. Best wishes, {{sticker:slayer-pantheon-thumbs}}
: Unable to craft 2018 worlds kha zix golden Chroma
Hey there, Please submit a ticket to Player Support and we will be more than happy to assist you further. We apologize for the inconvenience created :(. In the meanwhile, your patience and understanding are highly appreciated. Best wishes, {{sticker:slayer-pantheon-thumbs}}
MLGFröccs (EUNE)
: Windowed start
Hey there, This issue is generally caused by incorrect system or file/folder permissions. For the best experience, we recommend running League of Legends with administrator privileges. Please follow the steps in our [guide](https://support.riotgames.com/hc/en-us/articles/204134104) to make sure League has the permissions it needs to run correctly. Also, please do the following: - Navigate to this path: > C:\Riot Games\League of Legends\ - Right click on the **Config** folder select **Properties** and make sure to un-check **Read-only**. - After that, navigate to this path: > C:\Riot Games\League of Legends\Config - Delete the **persistedsettings.json** file - Open **game.cfg** and modify this value: > WindowMode=1 *Note:* > 0 is for Fullscreen 1 is for Borderless 2 is for Windowed Mode Please give it a try with few custom games and let me know how it went! {{sticker:slayer-jinx-catface}}
9 Volts (EUW)
: Can't craft any championship chromas
Hey guys, Please submit a ticket to Player Support and we will be more than happy to assist you further. We apologize for the inconvenience created and we highly appreciate your patience and understanding. {{champion:91}}
Chòke Me (EUW)
: League switching from bordeless to windowed
Hey there, This issue is generally caused by incorrect system or file/folder permissions Please follow the steps in our [guide](https://support.riotgames.com/hc/en-us/articles/204134104) to make sure League has the permissions it needs to run correctly. You can also go to this path: C:\Riot Games\League of Legends\ Right click on Config folder -> Properties and un-check read-only. After that go to this path: C:\Riot Games\League of Legends\Config Delete the following files: LCUAccountPreferences.yaml LCULocalPreferences.yaml LeagueClientSettings.yaml PersistedSettings.json Now open game.cfg and modify this value: WindowMode=1 0 - fullscreen 1 - borderless 2 - window mode Give it a try and let me know how it went. {{sticker:slayer-jinx-wink}} Thanks!
kyuubi89 (EUNE)
: Windows XP Game Craches after champion select ( dump file inside )
Hello guys! Thank you for providing us the necessary information. The issue with Windows XP SP3 should have been mitigated by now. Please give it a try with few custom games and let us know how it went. Thank you!

DragonslayerVash

Level 85 (EUNE)
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