: weekend support
They are working. But it takes longer to receive reply on weekends (probably less of them works during this time).
: I will send a ticket at support to further help. i just wanted a fast solution for people here. Also thank you for the reply. I will do a fast clean up to my PC for sure, as I wait for the ticket response.
A small update from my side. For now nothing what they suggested helped. And now they suggested something that I can try "on my own risk" (have no time to read it yet), so not sure if I will try it. Honestly speaking it really looks like the fault is partially on their side.
Elígoss (EUW)
: testing, just ignore
Don't tell me what to do!
icediabl0 (EUNE)
: Unban pls
Shouldn't that be on Games, Contests & Jokes subboard?
JesRect (EUW)
: Why does League community encourages Riots inefficient ban system?
You are having a basic misconception about permanent ban. Permanent ban is not there for one to reform, for that there are chat restrictions and 14-days penalty. Permanent ban means, that one is not welcomed in game with the behaviour that one presents.
: Quitting this game
You can always try sending a support ticket to make your case be reviewed by human.
: In game freezes (no fps problem)
Do you hear ping sound when freeze happens? The best idea would be sending a [support ticket](https://support.riotgames.com/hc/en). In my case they are standing on opinion, that this is done by something running on the back of system. But it is the best to send a support ticket and make them analyze the reason for that.
: okay ty
Oh yea, I forgot to mention that, not sure if you read about it before, but there are no division 5 anymore. Each league has 4 divisions only.
: Demoted from silver IV to bronze I ?
You can drop divisions if you lose enough games and your MMR will fall to bronze level.
: stop banning for toxicity
Or maybe just stop being toxic? It is far easier to do, and then no one will lose their accounts.
MCU forever (EUNE)
: How do you do an emote in the comments here?
You can find few emotes on the left of the "Cancel" text. https://i.imgur.com/iC9PSbU.png Hope, that you asked about that. {{sticker:sg-ezreal}} //Edit: Image doesn't show the way I though it will. You can find it also on this [link](https://i.imgur.com/iC9PSbU.png).
Dmitko (EUNE)
: Nice! I can share some songs that remind me of champions I ocassionally play or play against (Most of the stuff is metal/heavy music, so click at Your own risk): [{{champion:17}} ](https://www.youtube.com/watch?v=7PyvU9iSq50) [{{champion:161}} ](https://www.youtube.com/watch?v=a2_o8PN4Q4Y) [{{champion:35}} ](https://www.youtube.com/watch?v=32cvCM4gZUs) [{{champion:28}} ](https://www.youtube.com/watch?v=Ld-g7WmCwqI) [{{champion:120}} ](https://www.youtube.com/watch?v=GWuGTYiQs8U) [{{champion:63}} ](https://www.youtube.com/watch?v=F7OvPTmhtiY) [{{champion:29}} ](https://www.youtube.com/watch?v=Efup3SWRBOA)
Well, there are few metal songs on my list also (not that many though). But I'm amazed how you were able to make correlation between metal music and our dear lord ~~Satan~~ Teemo. As for Hecarim, it's godly amazing. Well better than what came to my mind. I really love that one. {{sticker:sg-lux}}
Madaa12 (EUW)
: Can you tell me how your problem was fixed?
It is not a fix, but I noticed, that the problems are less severe if I play on windowed mode. There is still a freeze, but it is a really small one.
Silent Note (EUNE)
: Don't you get 400 RP anymore?
Since they introduced hextech, nope. You get a free hextech chest (with guaranteed skin) and key (was like this when I created EUW alt during season 7). Maybe they changed it now, with new system.
: Why shouldn't we abuse bugs?
I don't think that Riot should punish or take capsules away from people who got them thanks to bug (nope, I'm not one of them, learnt about it just few minutes ago). The one who made a huge mistake was Riot, not playerbase. Think. Are things like this ethical, well, this is another question what ethical is, and what ethical is not. There is no reason for them to be punished. But I agree that a long time supporters, can feel, somehow, tricked. By paying for skins/boosts/etc. they allow Riot to keep servers alive. Even if you spend 10$ each year, it is 10$ more than the people who do not. Maybe, therefore, Riot could do something also to players that monetary support game? Maybe players who bought something in last half year or maybe during season 8, or in any other time (let Riot and the players who payed decide it by themselves, not belonging to that group either :-D), could receive one capsule? It shouldn't lower Riot revenue, but still could show that they do care about paying costumers.
Rioter Comments
: Gray area. You can only use them if they are not riot skins ( only custom allowed ). Also the skin can't give you any advantage. Use at your own risk.
I would add to that one thing: Even if you do not use other functions of the app (Riot skins, hacks, etc.), just the fact that app allows you to use them is enough to get banned.
Mada (EUW)
: From what I learned, the usual gamestop response is to offer you 3.50 eu
Madaa12 (EUW)
: Can you tell me how your problem was fixed?
Ugh, this is what happens when I make fast edit, without reading what I wrote. I fixed mistake on my post, not the game problem. Send a support ticket, hopes that they will help. I guess you have the same problem, so can I have a question? Do you also have this weird pinging sound when the game freezes. Like someone pinging you really loud.
: Could be anything really. Best bet for a solution would be to extract logs with the hextech repair tool. Send them to support.
Rioter Comments
SebuPeba (EUNE)
: Sylas R
Seeing him on PBE I don't think that his R will be any problem. There are few opportunities to use it really well (seen that with Karma ult), but when he stole Yasuo ult, his dmg was laughable. His dmg scalling on Q doesn't look op, so I doubt that it will be a problem. But his healing from W (if I remember correctly) will need probably be nerfed in future. Therefore, in my humble opinion, problems with balancing him are going to be because of his enormous healing, not weird ult.
Lariatas (EUNE)
: Tryndamere
I love Tryndamere current kit, and I really hope that he will not get reworked. Maybe a small visual update, but that's all.
Polarisx (EUW)
: ***
Have you considered, that personal life is one thing, and skill and knowledge another? Why should Riot even care what he is doing outside of the job (unless he is breaking a law, that could also affect them)?
: Well, and what if you have a terrible game? Because i have many terrible games were i end up lets say 1/10 or 2/8 idk ... they say you int.... what you can do about that? You can be punished for being a bad player in this game even when you have been Gold in the past season (which was my case).
You can't get punished for being bad. The main misconception about this part is when some players claims that they got banned just for having a bad score (in rare situations, this can happen, there is Riot Support to fix this though), when in reality they were trying to cheat system when intentionally feeding. There was this post few days ago, when a player claimed the same thing. Whats more, just by seeing his items, score and even place of deaths, everything was telling: ban was not deserved. Until one person downloaded his game and watched it. From published clips everyone could see one simple thing: he was intentionally dying. Even one intentional death is enough to make you banned (so never give enemy penta, even if he ask you nicely). Sadly, topic was deleted for breaking the rule naming and shaming. So it is not visible anymore. Of course, sometimes unfair bans do happen, Riot Support should (sometimes it takes few times for them to stop sending pre-written answer) take your penalty away. Obviously world is not a perfect place, so there is always a low chance for you not receiving your account. But there is also a low chance for you to be killed by meteor. If one have a bad luck, he will even break his finger in his a.s.s.
Hansiman (EUW)
: What broke this time..? https://images2.imgbox.com/88/9a/ARhLtIMJ_o.jpg
[Congratulation on promotion.](https://www.youtube.com/watch?v=BqnduKw8Xo8) {{sticker:slayer-jinx-wink}}
: Old system for loot : skins and chest
You mean the old system where we had no hextech and only receiving 400 RP once after creating an account?
Baykaos16 (EUW)
: I made my account 30 levels and I took a week break
Send a [support ticket](https://support.riotgames.com/hc/en).
: Ignite an op summoner
I do not agree with nerfing ignite or it would make some champions not available in meta. Also ignite is not strong, it is that other summoner spells got too weak in the meantime. If Riot would revert the changes, everything would be normal again.
Morogoth (EUW)
: Hextech Chest System VS One Tricks
What is wrong with a system that force you to do some work to get a reward? Being otp means that getting S or S- on him, especially on normals, is easy (just get in your lane someone trying a champion for the first time).
: yeah but they could have at least refreshed my ban because that 14 day ba was in a long long time ago mb
How long ago? You can always ask Riot for checking your case again by sending a [support ticket](https://support.riotgames.com/hc/en). But, unless you had your 14-days ban few years ago, I will say that it is fully deserved. The thing is, what we can see in the first game, that you acknowledge that bad game and bad decisions can happen, and it is not a reason for flaming, but only if it is towards you. Kha'Zix flaming you because of your mistakes is wrong (well, I **agree** with you here), but just few moments earlier you flamed Leona for the same things (according to a chat log that you provided).
: 2 reasons. 1. You have a different MMR for ranked and normal matches, and most high ELO players have low normal mode MMR, making it rather pointless for them to bother with it. 2. Challenger players need to keep playing and gaining LP to stay in Challenger. Challenger tier consists of the top 200 players on a server and this resets every 24 hours. If you don't play and gain LP every day you could lose your Challenger status very quickly.
Not only this. If they take a break from high competitive gaming, they difference between them and other players shows fast. Challenger spamming only ARAM for one week, will find himself rusty for some time, and will need to get into the game again. Meanwhile bronze player not playing at all for one week will not see his performance getting worse.
PRoxy oQ (EUNE)
: It's a bug so i don't give a dame about sending some ticket to support that i have to login and what not and wait for who knows how long to respond whit an automatic or copy paste reply/ies before forwarding it to a maybe human lmao. Wow he used word whining and quotes so says online wow. Its not whining ffs it's reporting a bug see a bug board wow.
Boards are the place created for community. Support system is created for directly contact with Riot. If you do not want to contact with Riot it is your choice, of course. But it is the same, as accepting your punishment.
Eugo (EUW)
: Added it, altho it wont help tbh, all 3 tickets about this case was handled by this same rioter
The first ticket was just to make sure, that you worded your question correctly. It always help with providing as much information as it possible. Now no one should have a doubt about the case. I would still try making a post on [NA boards](https://boards.na.leagueoflegends.com/en/) to bring attention to the problem. But as there are almost no chances to find there a person who understand Polish I would suggest writing a proper explanation of the issue, and add screens at the end just as the proof, not as a description. Like they said, if you got kicked when entering by door, try again via window. ######(It would be really nice if people wouldn't down vote it. Maybe some of the Rioters that visit a boards, would check it that way). {{sticker:sg-soraka}}
Eugo (EUW)
: so ling to players and then proposing 3 boxs as a compensation is ok to you ?
You shouldn't get emotional. Not everyone understand a basics of Polish. And it is not Shamose fault that he don't.
: That's not how it works. You buy loot boxes and open them and if you end up with a ward skin you already have, well unlucky you. It's a game of chance. You CAN get it from lootboxes but chances are slim. Riot didn't lie they just answered your question.
They said he can't and their previous answer was a mistake.
Eugo (EUW)
: Riot lied to me took my cash and told me that its not fair to fix it.
Hey, could you also post the message that you got 2 years ago? Maybe it will bring attention of some Rioter and will somehow help you with acquiring what you want. About rest things, situation of Voyboy and other streamers is different. They got all stuff unlocked as a part of partnership program. You can also always try to get into this program yourself, if you have enough people watching your stream. But honestly speaking, in my humble opinion, Riot should give you this ward skin even for free. They made you spend money based on false information obtained through the official route. It looks like a hoax. It shouldn't be you who pays with money for Riot mistakes. And the offer that they made to you, it looks laughable. "Hey, you just spent plenty of Euros because we told you that you can obtain what you want. Oh, we lied? Here, maybe (yes, MAYBE) we will give you back some RP, and if it will be enough, maybe we will give you back some of the money that you spend". Seriously, the worst way of dealing things that I have ever seen. And Rioter argumentation... It would not be unfair for people who got the ward skin during the event (as it would be a special, rare case that will probably never happen again), it is unfair towards you. I would suggest trying to make this message also on NA boards. Maybe this way you will be able to achieve something. Good luck with that!
criptioon (EUNE)
: LP Keeps Bugging 0 + 20 = 10?
There are 2 possibilities: 1) visual bug, reloging should help; 2) you had a minus LP, but it is not shown in the post game lobby (was sure that it was, but can't really remember right now).
Mcgalakar (EUNE)
: Club for Watanabe Mayu fans, join if you like j-idols
First member! So happy! Anyone else wants to join. Feel free to post here or just add me in-game.
Tacka4Fun (EUW)
: hmm kinda failing to find how to do that. =/ Could You guide me a little? :)
Use this [link](https://support.riotgames.com/hc/en). I hope that you will get your account back. Good luck!
: Marvel Skins!?
Black Widow Tryndamere skin. {{sticker:sg-jinx}}
Lynnedin (EUW)
: > [{quoted}](name=Hansiman,realm=EUW,application-id=NzaqEm3e,discussion-id=9Z0eRVA6,comment-id=0000,timestamp=2019-01-04T14:06:33.873+0000) > > There's no way for you to know if they got punished or not, just like they don't know you got punished. If you're thinking of the notification that pops up in the client, that is intentionally set to rarely pop up under certain conditions. It will **not** pop up every single time someone you report gets punished. Can you link me to a Riot source where this is confirmed?
Akorahil (EUW)
: So i have to go for relic even if the enemy botlane has a load of cc that could kill me every time i go for a relic proc? Seems like i am forced to a support item :/ Thanks for clarifying :)
It depends. Do you play for a win or for a good score? If for a good score (like getting a chest in normal), sure go relic. But if you play to win, pick the most optional item. There is no difference if you will end a game with S or D, as long as you will contribute to the win.
JanovOtec (EUNE)
: divisions
When the new season will start. [Patch 9.2 - January 23rd/24th](https://boards.eune.leagueoflegends.com/en/c/help-support-en/aqsXiUZ3-2019-ranked-season-faq)
: Depend's on the school, the teatcher and the year you learn it on, thou this was talked about natural behaviour, not outhought behavior, wich might be the difrence between wha tyoure talking about and I. Thou the suport calls me thrash, I call him thrash back and djudge his runes sence he keeps on saying that the team does not have an adc, that I should uninstall the game and such. Whyel I just tell him his runes and build are horrable choice and he should learn to play the most symble lane in game, and more than that I did not flame from what I see. Would you consider that punishable?
It is in fact wrong to call it a "natural behaviour". In social sciences (to be accurate, in psychology and sociology, as safety sciences are also a part of social sciences, but do not describe the internal responses of an individual) there are few paradigms of behaviour. For the most simple one, we can describe the (let's call them this way, I'm too lazy to get Aronson book from a shelve) offensive, defensive and passive reaction. None of this reactions is natural by born, but acquired during the socialization from the earliest days. Even then, the behaviour that we would call offensive (or abusive) is not that simple to describe. Person with the offensive behaviour can act differently, depending on circumstances and possibilities to act. Saying that he would resolve to violence in case of danger (either by talking back or using his fists) is wrong. The perfect models of behaviour do not exist in reality. What more, the basic instinct reaction as a natural outcome in every situation was dropped the moment when the core freudism stopped being used. For example, in psychotransgressionism the main point is, the transgression of the individual, crossing his limits and changing the basic behaviour based on that. So, even if in the process of socialization you learned one of the types of behaviours, you can change it later in your life. >I just tell him his runes and build are horrable choice and he should learn to play the most symble lane in game, and more than that I did not flame from what I see. Please show us your chat logs, if you are sure that you did not flame them.
: I want to share my most ridiculous experience ever in League of Legends
>c.hing c.hing c.hong Can be considered as a racial slur to belittle Chinese. The same as n. word and many others. Still, have you tried sending a Riot support ticket?
Rioter Comments
: No,you can download everybody's replies,it doesn't matter if you have him in friends or not.
Did they changed that? I remember that there was a case of someone on Boards, who tried to download a games to point a mistakes of others as a free semi-coaching. He was able to download ranked replay without problems, but he couldn't download a replay from a normal game. He said that it was because he was not a friend with that user.
: How did you manage to record parts of his game ? Never knew you could do that without being the owner the account.
You can download others people replays. If they are your friends you can download every game of theirs, and for unknown players only ranked ones I think.
AndrewCJ123 (EUNE)
: Hello, there should be few skinds like, Alistar and Tristana skins available. They are given by riot themselves. But if you asking for a priced skins then there is no chance you can get them for free. You either need to use the loot system in game or buy them. Hope this helped out. {{sticker:vlad-salute}}
You can't since end of September '18.
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Level 167 (EUNE)
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