Mister Kill (EUNE)
: > [{quoted}](name=NtheEPIC,realm=EUNE,application-id=eZuvYsEr,discussion-id=577q7UOL,comment-id=0000,timestamp=2017-06-17T17:51:43.500+0000) > > Hello, > At this time there are no chat rooms in the new client, only club chats. They will be coming hopefully in the near future. oh wow, rushing out a client that is missing half the features of the old one, gj riot
This client has been in developement for years, nothing is rushed.
KumikoShy (EUW)
: Is there way to know exacly the time ? Last purchase was on date 16.6 :/
What I said is not exact time, its a relative timeframe, I mean wait for about -+24 hours and it should clear up by itself.
Mister Kill (EUNE)
: Where are chat rooms?
Hello, At this time there are no chat rooms in the new client, only club chats. They will be coming hopefully in the near future.
KumikoShy (EUW)
: Can't active code (Rp-Store)
Hello, You should wait for 24 hours. If the issue persists, contact support. You can do so [here.](https://support.riotgames.com/hc/en-us/requests/new)
: Cant purchase RP
Hello, You should wait for 24 hours then try again. If you still don't succeed then you should write a ticket to support. You can do so [here.](https://support.riotgames.com/hc/en-us/requests/new)
: roses are red, mice love cheese, Riot why the hell i'm not getting keys ?
Hello, The droprate is resetting once in a while where you have a high chance of getting a drop, but everytime that happens you will have less and less of a chance of getting a drop until it resets again. There's no specified time when you should get one, unlike chests. So you just gotta be patient.
WoIf (EUNE)
: Missions
Hello, The mission reset every 24 hours.
Cazanovax (EUNE)
: 25 rp short
Hi there, You can try your luck asking support but you should also send some fanart to improve your chances. You can write a ticket [here.](https://support.riotgames.com/hc/en-us/requests/new)
: Rakan gift and free Icon
Hello there, The news page states the following: * NOTE: Both unlockable Summoner Icons can only be earned between 17:00 CEST April 19 and 08:59 CEST April 27. The icons will be granted within two weeks after the promotion ends.
: I got it! Thanks for the support <3
Glad I could help!
: what type of request do I chose? I am having technical issues?
"I would like help with account management or changes", tho I think it shouldn't matter what u choose that much, if the bot for some reason doesn't auto add it to your account then a support dude will.
: Unchained alistar
Hi there, Writing a ticket to support [here](https://support.riotgames.com/hc/en/requests/new) with the title "Unchained Alistar" will most likely trigger blitzcrank bot to reply to your ticket and grant that skin to your account.
: account
Hey, Please write a ticket to support and they will help you out. You can do so [here.](https://support.riotgames.com/hc/en/requests/new)
Noah Sky (EUW)
: Where can I report player(s) outside of the client?
Hi there, Otside of the end game screen you can write a ticket to support and attach any proof that you may have with that ticket. You can write a ticket [here.](https://support.riotgames.com/hc/en/requests/new)
: Till when? ._. Kind of scared to go in a game.
Well to be honest digi doesn't have problems like this all that often so should be fine.
: same here (romania) these Riot noobs are making a ton of money out of this game and can;t fix fast problems like these...sad to see... hope they will soon...{{champion:32}}
The digi isp is the problem not riot.
moTTo (EUNE)
: same here ... digi ... but from Romania
That seems to be the problem most likely. Riot's servers seem fine everywhere else.
: can`t login with my account
Hey, Riot knows and is working on it, for now if you want to log in u can use the legacy client or u can restart the client until u are able to log in. I would appreciate if u could send me the client logs tho. Please go to C:\Riot Games\League of Legends and archive the logs folder and upload it to a a site like https://wetransfer.com/ and paste the link for me here.
: Problems with logging in.
Hey, Riot knows and is working on it, for now if you want to log in u can use the legacy client or u can restart the client until u are able to log in. I would appreciate if u could send me the client logs tho. Please go to C:\Riot Games\League of Legends and archive the logs folder and upload it to a a site like https://wetransfer.com/ and paste the link for me here.
: Logging in Problem
Hey, Riot knows and is working on it, for now if you want to log in u can use the legacy client or u can restart the client until u are able to log in. I would appreciate if u could send me the client logs tho. Please go to C:\Riot Games\League of Legends and archive the logs folder and upload it to a a site like https://wetransfer.com/ and paste the link for me here.
: Banned for malicious 3rd programms !
Hi there, Please write a ticket to support and they will help you out. We can't do anything account related for you on the board. You can write at ticket [here.](https://support.riotgames.com/hc/en/requests/new)
: Very very funny {{sticker:slayer-jinx-unamused}}
: Welcome to the League of Draven. Why all the Draven suddenly?
Good question, Because DRAAAAAAVEN. {{champion:119}}
HAVENFELL (EUNE)
: Queue Problems
Hi there, The problem is known, Riot is working on a fix, aram is also down.
MagicAlph (EUNE)
: really rito?
Hello there, Riot knows about this, aram also seems to be down, its being looked at.
Fłayboy (EUW)
: Can my mmr drop/rise in the preseason?
Hi there, Yes that is possible, after the season ends you'll get the rewards based on where you ended up and after that you can play ranked during the preseason and you can rise/fall in rank. When the new season starts the games played during the preseason will be taken into account.
rekoka12 (EUNE)
: Hextech Crafting
Hi there, When it comes to keys they have a random drop rate, you might get 3 keys in your next 3 games, you might get 0, its not up to you, there's nothing to be done about it, its just luck.
: Shop just took way too much IP
Hi there, We can't help you with account related issues on boards. Please write a ticket to support describing the situation in detail and they will help you out. You can do so [here.](https://support.riotgames.com/hc/en-us/requests/new)
BeagIe (EUW)
: Loading Screen Borders Season 6
Hi there, I am not sure, please link the post in question, from my experience if it's as it always been if you get gold in ranked team that border will only be displayed when you queue up in that format. I didn't play twisted treeline for example so if I queue up next season with my friends on that map I wont have any border, if you got gold on that map you will get the gold border. On aram and in normals it should show the soloq ranked border. But all this is an educated guess, I'd like to see the post in question.
Lyroit (EUW)
: [Resolved]I think I broke my Boards Account?
Hi there, There is a button on top of the comment box that you clicked by accident, click it again it should say "SHOW IN DISCUSSION VIEW", you actually have it in your first print screen.
Oeta (EUW)
: Account Ban
Hi there, We can't help you on boards with account related issues, please submit a ticket to support describing in detail what happened and they will look into it. You can do so [here.](https://support.riotgames.com/hc/en-us/requests/new)
: Logging onto chat service PLEASE RIOT FIX IT
Hi there, This problem is known as is being worked at, there is no known time when this will be fixed, all you can do is be patient and wait for it to be fixed.
: I can't re-install the game
Hi there, Please try [this](http://l3cdn.riotgames.com/Installer/SingleFileInstall/LeagueOfLegendsBaseEUNE.exe) installer instead, see if this one works. If not poke me here and we'll investigate it further.
: I NEED HELP
Hi there, We can't help with account related issues on boards, please write a ticket to support and they will help you out. You can do so [here.](https://support.riotgames.com/hc/en-us/requests/new)
: Reporting outside of the report screen
Hi there, You can report someone at the end of the game or you can submit a ticket to support [here](https://support.riotgames.com/hc/en-us/requests/new) detailing the situation and you can also submit whatever proof you have if needed. Please do not post pictures or chat logs with names shaming other players on the boards as it is forbidden, [here](http://boards.euw.leagueoflegends.com/en/c/announcements-en/3eWpXbJi) are the boards rules. Discussion about such topics is welcomed on the boards but in the future if you decide to share pictures or chat logs with the community please be sure to blur any names that come up in those pictures or logs.
: Account stolen and Riot Support wont help me recover it.
Hi there, Account related or billing issues are not solvable on the boards, the only people who can help you are the support guys. Usually with this kind of issues I send people to the support page but you already know how it works, they have their own internal rules and while I don't know them, I can assume that since an account is your concern, you have to take care of it etc. odds are they have explained in the ticket their decision and why it has ended up like this. Also most of the time their decision is final.
Doomley (EUW)
: What i meant by insanely high was that it needs to be in diamond level or even above that to be possible to jump divisions in plat. It's not enough to be higher than average but it also needs to be a lot higher.
I understood what you said, and I corrected you, there is no such thing as "you need to be in diamond or higher" or anything like that, _**if the system estimates you have a higher mmr than where you are placed right now**_ then it may decide to push you a division up or skip promos etc. but there is _**no**_ requirement to have diamond mmr or anything like that in order to benefit from this system. I was plat for the last 3 seasons, I jumped from 5 to 1 in those 3 years quite a few times and sometimes I managed to skip divisions and promotion series, I was never diamond. This stuff just happens and is more common than you think.
Doomley (EUW)
: you can but you need to have insanely high mmr.
You are correct however _**not**_ insanely high, just higher than your current rank's average mmr, it works just the same as it works at bronze or anywhere else, if your mmr is higher then the system may decide you can jump divisions, skip promotion series etc.
Pawoss (EUNE)
: Is the event DRAVEN'S LEGENDARY SPINNING AXES going to come back in the future?
Hi there, Chances are the same event won't come back again (anything is possible tho) but similar events most likely will, there is no info an a date you you'll just have to wait and see, it will appear in the news section of the site and if its a big event most likely in the client as well.
: i transferred account and now i can't login
Hi there, Looking at your name, near it it you can see (EUW) so the transfer did in fact work, there might be someone else with the same login username then you should've been prompted for a new username before you could have transfered. Anyways there is nothing we can do for you on the boards, you'll have to write a ticket to support and they will help you out. You can do that [here.](https://support.riotgames.com/hc/en-us/requests/new)
: I dont receive alistar skin + champion
Hi there, Please write a ticket to support explaining your situation and they will help you out. You can do so [here.](https://support.riotgames.com/hc/en-us/requests/new)
Avalegg (EUW)
: wrong thread I guess?
Lol yeah, sorry, didn't happen to me before but when you got like 15 threads open I guess it can happen.
: > [{quoted}](name=NtheEPIC,realm=EUNE,application-id=eZuvYsEr,discussion-id=QEPRLdwd,comment-id=000200000000,timestamp=2016-08-23T23:55:27.804+0000) > > Well tbh I have no information on the price but if I were to take an educated guess I think it should be 975RP, the zed skin at least, I mean championship ahri, thresh etc. all championship skins prior to this were priced at 975, with riven it&#x27;s a special case, since it was limited, idk, but my guess and hope is that it won&#x27;t be priced as a legendary or anything like that. 1 more question, is this the last time that the championship skins will be released or are they gonna be released after 4 years again?
What do you mean 4 years? With the exception of riven, every skin up to now was available for purchase alongside the new skin for a given season, and I'm pretty sure in the next season a new championship skin will appear and you will be able to buy the older ch skins as well as the new one just like you will be able to do this season and any of the past seasons.
ReeseFT (EUW)
: Update Failed
Hi there, Riot is aware of the problem and are working to fix it. [Here](http://boards.eune.leagueoflegends.com/en/c/help-support-en/Ar9mvmya-patcher-problems?comment=0000) is the latest post about it. There is nothing you can do but wait for a fix.
pi3b0y (EUW)
: Unspecified error occurred please check the logs for more information
Hi there, Riot is aware of the problem and are working to fix it. [Here](http://boards.eune.leagueoflegends.com/en/c/help-support-en/Ar9mvmya-patcher-problems?comment=0000) is the latest post about it. I've looked in your log and you have the same problem, there's nothing you can do but wait for the fix.
: > [{quoted}](name=NtheEPIC,realm=EUNE,application-id=eZuvYsEr,discussion-id=QEPRLdwd,comment-id=0002,timestamp=2016-08-23T21:19:27.111+0000) > > Hi there, > The skins will be available for purchase @ the time of worlds, just like previous championship skins were. They will not be awarded for certain ranks, the victorious skins are awarded for that and you need to be in gold by the end of the season to get those. Hey NtheEPIC can you tell me how much the skins are gonna cost or is that personal information that may not be leaked.
Well tbh I have no information on the price but if I were to take an educated guess I think it should be 975RP, the zed skin at least, I mean championship ahri, thresh etc. all championship skins prior to this were priced at 975, with riven it's a special case, since it was limited, idk, but my guess and hope is that it won't be priced as a legendary or anything like that.
Dany4k (EUW)
: Did everything you asked and now I have a different error - http://i.imgur.com/NPeI1xU.png Getting desperate, since I have tried pretty much everything.
As Eambo commented up top, try to move your whole folder where lol is installed on the ssd from your hdd.
: championship skins
Hi there, The skins will be available for purchase @ the time of worlds, just like previous championship skins were. They will not be awarded for certain ranks, the victorious skins are awarded for that and you need to be in gold by the end of the season to get those.
Dany4k (EUW)
: Installation problems on a new laptop
Hi there, Since it's a new pc odds are you don't have the necessary frameworks for the game to work, please do the following: * Make sure your version of windows is updated. * Make sure you have [Framework.NET 4.0](http://www.microsoft.com/en-us/download/details.aspx?id=17851) and [Framework.NET 3.5](http://www.microsoft.com/en-us/download/details.aspx?id=21) installed. * Install Microsoft C++ Redistributable [(x86 version)](http://www.microsoft.com/en-us/download/details.aspx?id=8328) [(x64 version)](http://www.microsoft.com/en-us/download/details.aspx?id=13523). If this doesn't work you might want to try a clean reinstall. There shouldn't be any problem if you are installing the game on a different hdd.
Xpunky (EUNE)
: THANK YOU SO MUCH BRO THE VIDEO WORKED <3
Np, I'm glad its fixed!
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NtheEPIC

Level 91 (EUNE)
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