Declined (EUNE)
: Greetings Zecalliøn, ~~I believe [this](https://boards.euw.leagueoflegends.com/en/c/new-player-advice-euw/xb6IUo9B-new-player-rp-replaced-with-hextech-chest) thread contains some of the answers you're looking for.~~ ~~It's been a while since this was introduced and despite my best efforts of researching this, I'm uncertain about which level specifically you receive the free chests, and although a lot of people say level 5 for some reason I seem to recall it being level 10.~~ ~~In either case, once you reach level 10 you should've received it irregardless so if you haven't by then, you'll need to [submit a ticket](https://support.riotgames.com/hc/requests/new) to player support, and ask them to grant you the chest, it's a relatively simple procedure so don't be alarmed.~~ ~~You do however need to know that there's currently some issues with the support website so once you're there, you'll need to log out and log back in to make it work.~~ ~~It's annoying, I know but they're working on it :/~~ *** #Update It turns out the chests you're referring to were removed in the preseason update along with the changes from IP to BE. I asked around, and due to the overwhelming amount of changes, this particular change wasn't specified, but rather implied, you can read up on the list of changes [here](https://support.riotgames.com/hc/en-us/articles/115012640908-Preseason-Update-FAQ). Here's a list of level rewards. https://i.imgur.com/SLoCB0f.png
Well thanks for answering {{sticker:garen-swing}}
Vsec Exile (EUNE)
: Chest is still granted just at higher lvl
And thank you for making it 100% clear to me {{sticker:slayer-pantheon-thumbs}}
: > [{quoted}](name=Declined,realm=EUNE,application-id=eZuvYsEr,discussion-id=xsav7WL8,comment-id=0000,timestamp=2018-02-14T08:22:18.009+0000) > > Greetings Zecalliøn, > > I believe [this](https://boards.euw.leagueoflegends.com/en/c/new-player-advice-euw/xb6IUo9B-new-player-rp-replaced-with-hextech-chest) thread contains some of the answers you're looking for. > It's been a while since this was introduced and despite my best efforts of researching this, I'm uncertain about which level specifically you receive the free chests, and although a lot of people say level 5 for some reason I seem to recall it being level 10. > > In either case, once you reach level 10 you should've received it irregardless so if you haven't by then, you'll need to > [submit a ticket](https://support.riotgames.com/hc/requests/new) to player support, and ask them to grant you the chest, it's a relatively simple procedure so don't be alarmed. > > You do however need to know that there's currently some issues with the support website so once you're there, you'll need to log out and log back in to make it work. > It's annoying, I know but they're working on it :/ Please note this is no longer the case (This thread was unstickied due to no longer being relevant). As of the change to Blue Essence and improved leveling rewards, all rewards are taken care of as part of the leveling process - there is no longer a level 5 (or level 10) chest separately.
Ok thank you for replying.{{sticker:slayer-pantheon-thumbs}}
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Zecalliøn

Level 6 (EUNE)
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