Hansiman (EUW)
: > How do i activate 2 factor authentication? There's no 2 factor authentication available. --- > How do i change my username since the site does not give me an option to? Changing login names can be done [here](https://update-account.riotgames.com/). It's only available if your account loginname is not unique. --- > What do i do about the person trying to access my account? They have submitted a password reset email after i changed the password, so obviously they are still trying to get back into my account, what else can i do to prevent them from succeeding again? Change password to your e-mail as well, and use 2 factor authentication there. Sometimes people gain access to accounts by gaining access to the e-mail in question, and using that to reset passwords for services they want access to.
> [{quoted}](name=Hansiman,realm=EUW,application-id=eZuvYsEr,discussion-id=BImnw0pd,comment-id=0000,timestamp=2019-11-29T22:05:54.661+0000) > > There's no 2 factor authentication available. > --- > > Changing login names can be done [here](https://update-account.riotgames.com/). It's only available if your account loginname is not unique. > --- > > Change password to your e-mail as well, and use 2 factor authentication there. Sometimes people gain access to accounts by gaining access to the e-mail in question, and using that to reset passwords for services they want access to. That's really unfortunate that 2 factor authenticaion doesn't exist I don't believe they have access to my email account as i have 2 factor authentication stopping logins outside of ones i allow. So really all i can do is change my password and hope they don't crack the new one too. Thanks for all the information
GLurch (EUW)
: Since Hansiman answered the other questions (to a hopefully satisfactory amount, if not, feel free to reply to him and ask more stuff, we'll try our best to answer), I just wanted to note that you should definitely send another ticket or reply to your previous ticket to the Riot Support about someone else having used your account without your knowledge. It seems like they kinda missed that information among the questions you had about the username changes. However, I also have to warn you that this may cause you to have to go through an account recovery process to verify you are the actual owner of the account. This process may entail them asking you questions like when you created your account, what your first champion was or if you have any RP receipts still lying around. You're not required to answer all questions, a certain amount of them will be enough, and they don't all need to be answered perfectly. It's also possible you won't have to go through this process, I'm not too familiar with the way the Riot Support works, but I'd deem it to be perfectly possible. If the Riot Support stays unaware of this though, it's possible that if the person using your account has for example been using scripts, your account gets a permanent suspension. Since the activity was, as you said, already spanning 3 months, that may not be the case, but it's better to be on the save side and I'd at least want to inform you about it. Taking care of these matters before any suspension happens is way easier than doing so after a suspension - since else, people would just claim their account got stolen every time they break the rules and get their account somehow suspended.
Yes i beleive they missed it, they haven't responded to my further replies so i thought they had put me on "Hold" which is why i came here hoping to find information about how to defend my account against whoever is trying to access it. I'm not too worried about a verification process, i should be able to answer the questions sufficiently (i hope anyway, first champ might be hard, i know it was one of 3) i'd prefer that i don't have to go through that incase i can't answer them to riots satisfaction but we'll see. I'd rather try and sort it out now though, like you say, it'd certainly be easier than after my account gets punished for anything the person using it may have done. Thanks for the information
Rioter Comments
Shamose (EUW)
: Come back for TFT.
I'm more looking forward to underlords but i'll probably try out TFT too
Rioter Comments
: I feel powerless in this game.
You obviously don't remember the old Yorick {{sticker:slayer-jinx-wink}} But seriously yeah, tanks like your examples of darius and nasus really need to have their insane damage nerfed, tanks are supposed to absorb damage, not be impossible to kill WHILE one shotting your carries.
: It started over from zero ... Wtf
I've been having infinite problems with this damn client as well, first it started updating from 9gb, but the data left wasn't decreasing yet the game folder was increasing in size. So i deleted and uninstalled that one, and downloaded a fresh installer, and it decided it needed to download 17bg of data... NEW CLIENT HYPE {{sticker:slayer-jinx-unamused}}
: U mean if i was silver iv i would drop to silver v not b1 ???
Players in diamond have been dropping to plat and gold, so there's a very good chance you will be places somewhere around bronze III or II
: i was banned cause i got an RP Code from a friend from France and when i want to used on League they sayed tome "store was unable try again or u can contact the RIOT Supoort" soo i get a screen for the RP code and i send it to RIOT and after 1 day they ban my account permantly :(
Did you get an email stating what the ban was for? EDIT : Like did they tell you it was because of the code you used?
: no no i was banned cause i got an RP Code from a friend from France and when i want to used on League they sayed tome "store was unable try again or u can contact the RIOT Supoort" soo i get a screen for the RP code and i send it to RIOT and after 1 day they ban my account permantly :(
Maybe it was a dodgy code, (example : generated from a 3rd party, non solicited site) Which would be breaking RIOTS ToS to use
: My account get a perma ban
What was the ban for?
GLurch (EUW)
: Why do you need to live so on edge to begin with? Can't you just choose a normal summoner name, that could in no way offend anyone, like idk, Michael1337 or sth >.>
My thoughts as well lol, i don't see anything wrong with "out there" names, but Futanari lollies is really crossing that line
fifek900 (EUNE)
: you get EXP after eacg match
That sounds a little underwhelming tbh, though i have to actually play again before i can really give my 2-cents on it
: Blue Essence and XP Feedback (Discussion)
Ok so what, you don't get rewards at the end of a game now? (example, ip at the end of a game before BE) I'm not fully up to scratch (haven't played in a while) but if it's like that then i think it's a really disappointing change.
backstard (EUW)
: matchmaking for the privileged
Smells legit man {{sticker:zombie-brand-mindblown}}
: well i hope its true cause its written that my account decays in 17 mins lol
it's been 17 minutes, has it decayed? the suspense is killing me {{sticker:slayer-pantheon-popcorn}}
: LF Master/Challenger smurf on EUNE
hahahahahahahahaha haha hahaha ha ha ahahahahahahahaha
: lp decay in master elo due to ranked unavailability
yeah you probably still get the decay
: [Resolved] i have not received a mystery champ yet
alright nvm, it has just updated, got the champ, thank you riot :D
12a12b12d (EUNE)
: Well , the way to receive the mystery champ was by adding a friend on League of legends which is already you and him friends on Facebook . Have did this or what ?
no, all you had to do was connect your facebook account, you did not have to add friends, but yes, i have added 3 friends through the facebook feature. http://na.leagueoflegends.com/en/page/features/team-up-pool-party ^ source, check the FAQ, it says what you have to do there
Rioter Comments
: Mathematically.. its possible that someone has logged into your account and queue dodged twice over the two days?
This would make sense, @Falech i would recommend you change your password just to be safe
: Stupid question: if you're from south africa, why are you on EUW? Did south africa migrate alongside australia for the eurovision? {{summoner:31}}
nah, EUW has the lowest ping for me, i get 500+ on NA and the other servers
: No. Aim to improve, don't aim for plat. Just aim to improve and you eventually will reach plat WITHOUT the frustration of set times you have to reach platinum. That's how i managed to climb and still am :) (only silver though, so if you want to listen to a silver scrub, here you go :P)
Just because you are silver doesn't mean you are bad, and gold 5 is basically glorified silver 1 :P Thanks for the advice!
Watermeat (EUW)
: If you only recently hit gold, or if you've been sitting in gold 5 for a while, grinding to hit plat is just going to be stressful, and if you don't make it, you'll probably feel bad about it. If you literally just stomped through silver super quickly and easily, then sure, go for it. By all means, keep playing ranked, but play to IMPROVE instead of playing to CLIMB. By improving, you'll climb naturally anyway, and you won't be as stressed out by losses or feel as pressured to win. Plus, you'll be in a much better position to aim for plat next season. I mean, you might end up reaching plat anyway, but AIMING for it probably isn't the best way to motivate yourself.
That's quite a bit of wisdom there, thanks! that does make alot of sense.
Eveninn (EUW)
: I don't know what to choose... "No fucks to give" kinda sounds rude :| But trying always is worth, no? ^^
It is indeed ^^, thanks for the response!
Rioter Comments
Lumnottin (EUW)
: > [{quoted}](name=Jean Black,realm=EUW,application-id=ln3nNJrX,discussion-id=fc11fjVU,comment-id=,timestamp=2015-05-09T21:23:36.190+0000) > > GOD FUCK I WILL DRINK SO MUCH ALCOHOL THAT I WILL HOPEFULLY DIE SO I CAN PLAY LOL IN HEAVEN WHERE THERE ARE NO GHOST GAMES. > Yes you sound like a totally reasonable kind of guy.
want to know what is also reasonable? a multi-million dollar company not giving a shit about its customers and not even bothering to use the disable ranked queue button they designed specifically for this situation. Also that same company not giving a shit enough about the euw server to actually list a very big server problem in their SERVER STATUS board and not communicating with the community. Totally reasonable.
Takeoff (EUW)
: Lagg In Ranked Game
There are but riot won't admit it or do anything about it, or so it seems. would be nice if they actually decided to at the very least say "oh guys btw there are a few problems we are having, please don't play ranked if wins mean something to you" but nope, in riots book communication is for losers.
Kr1st4r (EUW)
: HELP!

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Level 47 (EUW)
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