rezy97 (EUNE)
: No, I did not have access to my account from another location and I did not use any VPN service. Account confirmation process is necessary? in case I do not remember some information it is possible that i won't get my account back? Because the account was created 9 years ago. I have some screenshots and my phone number that i had used it for the clash participation. Is that information helpful for the investigation?
You won't need to answer every question exactly, i mean i don't know my account creation date but i know which season i started in, you just have to answer enough of the questions well enough that its unlikely that you're not the account creator
rezy97 (EUNE)
: Thank you Cypherous for your quick response. No one has recently sent me a Gift or Riot Points balance to my account. I hope it is a system bug and not anything else that makes my account in danger.
Its possible its just a false flag, have you recently logged in from a new location or been using a VPN service? Assuming its not chargeback related they may ask you to complete the account verification process they do for account recovery so they can verify that it is yours so be prepared for them to ask you a lot of random questions like when did you make the account and which champions do you remember buying first etc
bebeloiuOP (EUNE)
: Thanks god rito added that chat thingy so you can disable chat permanently because when i see players liek this who flame others for their mistakes and run it down mid i can t hold my temepr and not tell them something
In that case i would seek professional help resolving that personal issue you have, its better for you in the long run
BlackJoke (EUNE)
: u must be a really dumb person just read all the issues that new patch did to the game
It didn't do anything to to the game for the vast majority of people, my client has worked just fine, i've experienced no issues logging in or staying connected The only "dumb" thing is to incorrectly assign blame just because you don't understand the actual issues or what causes them Do you blame your bank because your letters aren't getting delivered? do you blame your local hospital because your takeaway order was wrong? Because that is what you're doing in this instance when you don't have enough information about the issue and you incorrectly jump to blaming riot instead of looking at it logically and noticing that the actual number of affected players is pretty small meaning its an environmental issue and not actually a server issue
Rippeex (EUW)
: its indicate a lot when u are like silver and u get in team iron 4 who plays champion with 0 mastery points....
Not really, mastery points don't reflect anything, i could have a billion mastery points on a champion having never won a single lane as them or having never even got a single kill with them, i could on the flip side be insanely good with a champion that i have next to no mastery points on Hence mastery points are actually worthless as an indication of anything that actually matters
Kian987 (EUW)
: We're a group of 5 premades. 4 of us can't play for the same exact reason. The only guy that is able to connect is experiencing very often /ff at minute 3 because of missing players stuck at Reconnect. Don't forget that 1 or 2 patches ago many people had to turn off the antivirus in order to get into games. Loss prevented? Nope. Leave buster? Yes. People lost promos, LP and have been punished for no reason. What is the damn purpose of loss prevention that **NEVER** works? Obviously the responsible is RIOT and more specifically this client that during the last few months has been totally unreliable. > [{quoted}](name=Cypherous,realm=EUW,application-id=ETj6EdvQ,discussion-id=GIjh5qbt,comment-id=000000000000,timestamp=2019-07-19T11:52:01.114+0000) go google how the internet works and educate yourself so you don't make dumb posts like this again :P {{sticker:zombie-brand-facepalm}}
> Obviously the responsible is RIOT and more specifically this client that during the last few months has been totally unreliable. No its not obvious to people who understand how the internet works, its only obvious to people who have no idea how a packet switched network functions > Don't forget that 1 or 2 patches ago many people had to turn off the antivirus in order to get into games. Yeah and that wasn't riots fault that was the fault of the AV packages incorrectly blocking the game, those AV packages resolved that issue not riot, but you no doubt blame riot for that too :P > Loss prevented? Nope. Leave buster? Yes. People lost promos, LP and have been punished for no reason. What is the damn purpose of loss prevention that NEVER works? Loss prevention is for ACTUAL server issues, it works fine for those, as i've stated, this is not a server issue, riot has no control over connectivity issues that exist outside of their network and they don't enable loss prevention for things they can't resolve that don't affect large portions of the community, and when i say large i mean large So yeah i could quite easily prove to you that its not riots fault but i get the feeling you would still blame riot anyway so i'm not going to bother
rezy97 (EUNE)
: Account Locked (If possible rioter reply)
Its going to take a few days for them to respond, just wait patiently, the normal cause is a chargeback on an RP purchase, did anyone randomly gift you RP recently?
: Perma-ban
> I have been perma banned yesterday because a player decided to int and troll, flaming me so hard and blamiing me for his mistakes while I was playing Tryndamere toplane. You were banned for something YOU did not because of something someone else did, get that straight for starters > IS there anyways the perma ban can be removed!? or did I just lose all the time, money and efforts I have spent in this game!!! The only time a perma is lifted is if it was issued in error, which means you had to have done literally nothing wrong, at all, not a single thing
: Critical Error over and over again
Have you made sure to add the LoL folder as an exclusion to your AV software, because 90% of the time its a piece of other software getting in the way, make sure you don't have anything potentially suspect running in the background and disable anything that isn't essential to your PC running to see which application is causing issues, MSI afterburner has caused issues in the past
bebeloiuOP (EUNE)
: as long as that kid who inted and flamed gets banned too i dont mind
But you will if you keep doing it and end up taking a 14 day vacation yourself And after that your next punishment would be a permanent vacation
campp (EUW)
: REMAKE
Its because the person is actually trying to reconnect, the server will still see that momentary connection attempt and it resets the timer in order to allow them to reconnect, unfortunately if they are unable to reconnect and keep trying without resolving whatever is causing them to fail to connect then you will miss your remake window
bebeloiuOP (EUNE)
: Taking attitude in front of a toxic player means getting chat restricted
> bebeloiuOP: piece of shit stfu u suck Don't really need to read any further than this, you're not doing anything other than being abusive, so yeah you earned this very clearly, i would fix your attitude otherwise you'll end up with a ban :P
: You need to change the LP gains on tft
Half the people in the match gain LP half lose it, its literally the same as in SR based matches :P
: > [{quoted}](name=Cypherous,realm=EUW,application-id=NzaqEm3e,discussion-id=0f4Xg0E4,comment-id=000000010000,timestamp=2019-07-18T21:58:30.610+0000) > > I fail to see how attempting to start a witch hunt against a single player and being banned because its a form of harassment is "childish" Do you even know what harrassment is? So in your world, if I killed someone and police would try to catch me, that would be witch hunt and basically be harrassment against me? Rofl.
> Do you even know what harrassment is? Sure i do, you clearly seem to not understand it so let me break it down for you "Harassment covers a wide range of behaviors of an offensive nature. It is commonly understood as behavior that demeans, humiliates or embarrasses a person" So by report calling you're pointing out specific errors a player made in order to have others also point their fingers at a person, pretty sure that ticks all 3 boxes of harassment as defined on wikipedia > So in your world, if I killed someone and police would try to catch me, that would be witch hunt and basically be harrassment against me? Rofl. No thats called punishing them for something you did, which in this case is what happened to you, you harassed another player, you were reported for it and you were punished for it Its that simple
: > [{quoted}](name=Cypherous,realm=EUW,application-id=ETj6EdvQ,discussion-id=GIjh5qbt,comment-id=0000,timestamp=2019-07-18T22:18:01.148+0000) > > Because its not a server issue and riot isn't going to disable ranked if the majority of players have zero issues? Oh so 1000s of players are having these issues SINCE THE LAST PATCH and it's not a server issue? 1000s of computers started getting THE SAME EXACT errors and crashes in the last 30 ish hours and it's completely random? I bet you still believe in Santa Claus and Tooth Fairy.
Do you understand how tiny 1000's of players even is? If it were a server issue it would be hundreds of thousands, go google how the internet works and educate yourself so you don't make dumb posts like this again :P
BlackJoke (EUNE)
: oh right playing this for 8 years and i didnt realised that i have bad connection (kappa) and Error message saying if i want to sent this troubleshooting to riot is bcs of the connection im so dumb just past 24 h a lot of people have "this bad connection "
If you've been playing for 8 years you remember the state of the game prior to the EU split, where loads of people had connectivity issues that were entirely unrelated to the server itself :P If it were a serverside/client issue then lots of people would be affected, not just a few, and the forums aren't exploding with connectivity issues so the logical explanation is that its likely related to a fault somewhere or some poor routing through specific areas, neither of which are under riots control Its almost like the internet isn't just a straight pipe between your computer and the server
: Why are ranked lobbies not disabled if people cannot connect to them?
Because its not a server issue and riot isn't going to disable ranked if the majority of players have zero issues?
BlackJoke (EUNE)
: Critical ERROR THX RITO ( Rankeds not turned off / no notification )
You do realise if its not listed in the client then its probably not server related and if you're still getting it you should probably be looking at your connection :P
NGAHooD (EUW)
: Lost my account
> Lost my account Did you try looking between the couch cushions? And make sure you're logging in to the correct region :P
FalseAcc (EUW)
: > mine logs in flawlessly and has done for the last 8 years Yeah people who had the same thought now they can't log in.
And they need to start looking at what part of their software environment is causing it, as i said, a bugsplat is the application crashing for some reason, if it were actually down to the client then everyone would be experiencing it, and they clearly aren't https://simple.wikipedia.org/wiki/Occam%27s_razor
GLurch (EUW)
: > If only there were these things called "countries" that had people who lived in different timezones who were awake at 3am EU time, but that is just nonsense because as we all know the earth is a flat disc made up of a singe country and timezone > > I hope i don't need to add /sarcasm > > So yeah you make sure you're recruiting people from across the entire span of timezones, just like the mod team i worked with did nearly a decade ago, i mean if we managed to work this out back then.... I already mentioned this in my comment before that: "To have someone around at these times, especially during the week, there'd need to be people from the other side of the world, but next to no one from Australia or NA plays on EUW and even more so uses the Boards (when they have their own Boards that are just as good as well). And even if there may be one person that does fit that description, they aren't going to be really active, have a clean slate and fulfill all our other requirements." And I wasn't referring to the idea of paid moderators or anything, it won't happen. This was referring to us, we, the Volunteers. We have OCE Volunteers, but they're busy with their own boards. We can't possibly ask them to moderate our boards as well, not to mention the other subregions, like the german boards or czech boards (they likely don't speak german nor czech). So this isn't possible for us currently.
> "To have someone around at these times, especially during the week, there'd need to be people from the other side of the world, but next to no one from Australia or NA plays on EUW and even more so uses the Boards (when they have their own Boards that are just as good as well). And even if there may be one person that does fit that description, they aren't going to be really active, have a clean slate and fulfill all our other requirements." Sounds like someone just doesn't want to put the effort in, you recruit people specifically for that, they don't need to be EUW players to moderate the EU boards they just need to be active during that time, as i said you're likely going to have to outsource it if you actually want it done properly, but there are solutions if someone wanted to put the effort in to it > And I wasn't referring to the idea of paid moderators or anything, it won't happen. Sure, because at this point riot wants to make as much while spending as little as possible, that much is obvious with my recent interactions with support and their inability to communicate effectively with the community, just saying :P > This was referring to us, we, the Volunteers. We have OCE Volunteers, but they're busy with their own boards. We can't possibly ask them to moderate our boards as well, not to mention the other subregions, like the german boards or czech boards (they likely don't speak german nor czech). So this isn't possible for us currently. Then there isn't much point in doing it, if a job is worth doing its worth doing right, if you can't do the job you find someone who can, my complaints HAVE solutions, the issue is nobody wants to actually resolve the problems because, shock horror, they just don't care :P
Zockerede (EUW)
: > [{quoted}](name=Cypherous,realm=EUW,application-id=NzaqEm3e,discussion-id=0f4Xg0E4,comment-id=0000,timestamp=2019-07-18T21:50:00.173+0000) > > Report calling is against the rules, so yeah what exactly is confusing you? every single player does the same thing? Should i be handing close to 9 reports every game myself then? :D Ok... Which category should I mark?
> every single player does the same thing? And that makes it not against the rules why exactly? If everyone went around murdering people would that suddenly make murder ok just because everyone else is doing it? > Should i be handing close to 9 reports every game myself then? Thats up to you > Which category should I mark? Verbal abuse or negative attitude, doens't really matter which all you need to do is trigger an IFS inspection of the game and it will do the rest
: > [{quoted}](name=Cypherous,realm=EUW,application-id=NzaqEm3e,discussion-id=0f4Xg0E4,comment-id=0000,timestamp=2019-07-18T21:50:00.173+0000) > > Report calling is against the rules, so yeah what exactly is confusing you? That is the most childish rule in existance.
I fail to see how attempting to start a witch hunt against a single player and being banned because its a form of harassment is "childish"
: bans
> me: report morde gg Report calling is against the rules, the rest of your chat was just you being negative, deserved
: afk system didnt work again
Its because he kept trying to reconnect that you didn't get a remake, the server will always allow him to try and reconnect
Zockerede (EUW)
: Chat banned for this? xDDD LOL
> Zockerede: gl report this Report calling is against the rules, so yeah what exactly is confusing you?
GLurch (EUW)
: >24/7 no, but you should always have a mod active, its why you recruit for all hours, as i said i've done this before myself and we had to make sure there were always mods active during all hours just to make sure as little as possible sneaks through At all hours is just... impossible. No one is going to be around at 3 am, except for some people (like me) during weekends, but that's it. To have someone around at these times, especially during the week, there'd need to be people from the other side of the world, but next to no one from Australia or NA plays on EUW and even more so uses the Boards (when they have their own Boards that are just as good as well). And even if there may be one person that does fit that description, they aren't going to be really active, have a clean slate and fulfill all our other requirements. There's a lot of bad stuff you could do with moderation permissions, so it's not like we could just recruit anyone and instantly give them these rights as long as they can be active during these times.
> At all hours is just... impossible. No one is going to be around at 3 am, except for some people (like me) during weekends, but that's it. If only there were these things called "countries" that had people who lived in different timezones who were awake at 3am EU time, but that is just nonsense because as we all know the earth is a flat disc made up of a singe country and timezone I hope i don't need to add /sarcasm So yeah you make sure you're recruiting people from across the entire span of timezones, just like the mod team i worked with did nearly a decade ago, i mean if we managed to work this out back then.... > There's a lot of bad stuff you could do with moderation permissions, so it's not like we could just recruit anyone and instantly give them these rights as long as they can be active during these times. Hence why the volunteer system is infact a terrible idea in most cases, in this instance you would need to actually outsource it, but riot isn't willing to spend the required money and effort involved because it just doesn't care enough
FalseAcc (EUW)
: It's incredible that Riot is not even giving us information about the BUGSPLAT log-in crash
> If only you had a business competitor i would bet my ass that you would be licking the player base's asshole for forgiveness giving out free skins and RP and whatnot and you would solve this massive joke of a problem in a matter of minutes. They already have one, its called DOTA2, and no they wouldn't be licking anyones asshole, no company that wants to stay in business will, also, bugsplats are literally a PC issue, it means the client has crashed, mine logs in flawlessly and has done for the last 8 years > I've seen suggestions that you should restart your router, reinstall LoL, change the IP address, put some milk in the microwave etc... Won't fix a clientside issue sadly
GLurch (EUW)
: >The "problem" is your moderators have no idea what they are doing and are incorrectly moderating things that didn't need moderating and ignoring things that did, i've seen literal porn sit on these boards for hours despite it being reported, the mods seem to care more about dealing with snowflake protection than actually doing their "job" properly I can assure you that we're aware that we aren't as fast with moderation as we used to be and I can also assure you we're looking to fix that issue. Inappropriate posts aren't getting ignored because the moderators want to, it's more of an issue that there are no moderators to moderate it as soon as those posts go up, the moderators can't be active 24/7. However, if you have any concrete examples of where "unjust action" was taken, it'd be good if you could show that so Moderators could take a look at it and see if there is an actual mistake. If you have Discord, you can go here: https://boards.euw.leagueoflegends.com/en/c/team-recruitment-en/nEUNsA1b-eu-boards-discord We have channels reserved for talk about moderation actions done on the boards. >The "solution" is hire some professionals to do the job, cost shouldn't be an issue for riot, if people ar epaid to do a job they generally take it more seriously than volunteers I highly doubt this will be an option, even if I can't speak for Riot here. Riot won't pay for something if they got us and we're managing to do it. I don't think the boards would really be worth it for them if I'm honest, if you ask me it's more likely they'd remove the boards or at least a lot of the localized boards (german, spanish,... boards) instead of hiring people to moderate there, so the community would at most suffer from something like that. Paid moderation is also not necessarily better than volunteer moderation, getting paid for something doesn't automatically mean you are better at it nor that you do less mistakes. It'd also take some time for them to actually find people they could hire for that, most likely they'd employ a third party company who would then employ moderators, in which regard communication and actual quality may be highly debated, I think you get the picture.
> I can assure you that we're aware that we aren't as fast with moderation as we used to be and I can also assure you we're looking to fix that issue. Inappropriate posts aren't getting ignored because the moderators want to, it's more of an issue that there are no moderators to moderate it as soon as those posts go up, the moderators can't be active 24/7. 24/7 no, but you should always have a mod active, its why you recruit for all hours, as i said i've done this before myself and we had to make sure there were always mods active during all hours just to make sure as little as possible sneaks through > I highly doubt this will be an option, even if I can't speak for Riot here. Riot won't pay for something if they got us and we're managing to do it. Yes you're right, riot won't invest in a proper solution, but we both knew that already, its why they replied on volunteers for pretty much everything, its free labour :P > It'd also take some time for them to actually find people they could hire for that, most likely they'd employ a third party company who would then employ moderators, in which regard communication and actual quality may be highly debated Considering some of the moderation messages i've had its already up for debate
: So ur saying that all the languages that rito put in the game even it's not from the UN languages didn't cost and only the Arabic language will destroy their money bank ???
Those languages were added while MOBA's were still super popular, at that point the cost was a super easy investment pretty much guaranteed to make its money back and more, these days not so much
: Does tft count towards lower priority queue?
Doubt it, i mean the game doens't even require you to be at the keyboard so i wouldn't expect it to count, its also a beta mode
: Seriously Riot!?!?! Seriously
> I want something for exchange! I dont care this will be LP, it will be cancelation of the ban? It will be a skin of my choise? I dont care. i want somthing back! You allready have taken much of my time and nerves. Fair enough! Spoiler warning, you won't get anything :P I think the issue is, you keep leaving matches, have you tried maybe not doing that?
: Why league don't have an Arabic language
The issue is the cost of having it all professionally translated, at this point the MOBA bubble has long since burst, they now have to make sure they only spend money on essential things and adding more languages is sadly not something on that list as they have no guarantee that it will make back the costs they would have to invest
: whats wrong with the new loading screen ?
No idea, not that mastery points really indicate anything anyway :P
GLurch (EUW)
: Weird, especially you should be quite aware of how moderation on the boards is handled and that moderation is mostly handled by the Volunteers, meaning no one does this as a job and no one is getting employed nor paid for anything here. In any case, I'm not a moderator, but if you have a complaint about how moderation is handled, I think it'd be best if you'd state the exact problem, maybe even offer solutions to it. I think that'd help the moderators a lot with dealing with the issue or discussing something with you (if that's what you want). I can't force you to do that, but I can assure you that creating a post and just saying "mods are bad" won't lead to anything, no one will take your feedback serious that way.
> moderation is mostly handled by the Volunteers, meaning no one does this as a job and no one is getting employed nor paid for anything here. And herein lies the issue, if you pay peanuts you get monkeys > In any case, I'm not a moderator, but if you have a complaint about how moderation is handled, I think it'd be best if you'd state the exact problem, maybe even offer solutions to it. The "problem" is your moderators have no idea what they are doing and are incorrectly moderating things that didn't need moderating and ignoring things that did, i've seen literal porn sit on these boards for hours despite it being reported, the mods seem to care more about dealing with snowflake protection than actually doing their "job" properly I've done volunteer forum moderation before, and we had standards, we expected people to be around to do their jobs or at the very least be able to be contacted as required, we were so old school we used IRC lol The "solution" is hire some professionals to do the job, cost shouldn't be an issue for riot, if people ar epaid to do a job they generally take it more seriously than volunteers > I can't force you to do that, but I can assure you that creating a post and just saying "mods are bad" won't lead to anything, no one will take your feedback serious that way. Lets be honest here, considering how riot has continued to go downhill over the last few years i honestly don't think they care as much as they used to :P
Rioter Comments
zeuSSrbin (EUNE)
: hey i just got banned by someone else false
Thing is, you're responsible for all actions taken by your account as you're supposed to keep it secure, they aren't likely to lift the ban
1Lomi (EUW)
: First win of the day in TFT does not reward essence, but complete the quest nonetheless
Well the quest works the same regardless of the mode, if its not triggering for TFT its not giving it for any other mode either :P
Crazybg (EUNE)
: Am I misunderstanding something about normal draft pick mode?
Draft is just normal with bans and role assignment, nothing else changes
Urgoth (EUW)
: Somehow 2 elemental golems during tft
Bugs, in a beta game mode? :P
: ah my bad, i see.
Its fine i could have chosen different words for it, i can understand why it was confusing
Sanã (EUW)
: Ban System suggestions
> Please don't refer to the game rules Except the rules are entirely the point, if you break them you get punished, its extremely simple, there is nothing "unfair" about being punished for your own actions
: the first pic shows february matches and the second pic shows july matches ? hows that overnight
Considering he literally played no matches between those 2 the "overnight" refers to going from one to the other without any gap
: I dont see nothing special just that he had a tank going not so bad with it and with a carry going good ? i can dump you some op.gg links with real boosters tho ...
He went from playing support only with meh scores to going carry with insane scores, quite literally overnight, you could also very easily tell from how he was playing that he wasn't a low ELO player in the least :P
: Ads in taiwan region
Riot has no control over what Garena decide to do, they just license them the code
: this would be the BSOD error i had to take the pic fast so if it looks bad im sorry https://ibb.co/bRnThF4
0x01e refers to a kernel mode error, this usually means its driver related, if its when starting games its likely due to GPU drivers so completely uninstall your GPU drivers using DDU (https://www.guru3d.com/files-details/display-driver-uninstaller-download.html ) and then reinstall the newest versions from your manufacturer
: Blue Screen of Death before loading in the game (both TFT and vanilla)
You need to make a note of the actual BSOD error, it will usually be in all capitals with underscores instead of spaces, and you might need to look in event viewer to see which file actually caused the BSOD
: insta search in shop?
https://www.youtube.com/watch?v=AXzEcwYs8Eo I have no idea wtf you're even on about because the shop seems to be working just fine here
: Basically they added it because it felt like Leona wasn't doing anything after engaging except waiting for cooldowns. Incandescence rewards good Leona players because they can apply Sunlight with their autos to the targets that are of high prioritiy. I feel like if they remove this, it will probably feel like before where you just engage and try to survive until your cooldowns come up again, which riot tried to prevent with this change in the first place. - https://na.leagueoflegends.com/en/news/game-updates/patch/patch-614-notes This is the patch they added it.
Hmmm i was definitely playing around then, obviously wasn't that important lol
: Hello Rito
If the installer keeps finding corrupt files in your install, that would be a PC issue you need to investigate, i've literally never seen that message in the 8 years i've played :P Use a SMART tool to check the install drive ;)
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Cypherous

Level 155 (EUW)
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