Rioter Comments
Eambo (EUW)
: Hi SpyDa, It sounds like you have unfortunately encountered a ghost game. At times when there is a server issue, sometimes the games do not correctly report as being ended, or when a game is dropped from the server the same behaviour can occur. This can manifest as: - Being prompted to reconnect to a game that doesn't exist - Stats not being recorded for a win/loss - Ping jumping to “500” with an 'attempting to reconnect' option for all players Ghost games are set to clear themselves after a maximum of two hours. The only thing you can do from your end is to keep trying every so often, after a maximum of two hours, the game will clear and you can resume play as normal. Unfortunately any stats/wins/losses from these games that are not shown in match history cannot be recovered.
Eambo (EUW)
: Hi Phanpy, It sounds like you have unfortunately encountered a ghost game. At times when there is a server issue, sometimes the games do not correctly report as being ended, or when a game is dropped from the server the same behaviour can occur. This can manifest as: Being prompted to reconnect to a game that doesn't exist Stats not being recorded for a win/loss Ping jumping to “500” with an 'attempting to reconnect' option for all players Ghost games are set to clear themselves after a maximum of two hours. The only thing you can do from your end is to keep trying every so often, after a maximum of two hours, the game will clear and you can resume play as normal. Unfortunately any stats/wins/losses from these games that are not shown in match history cannot be recovered.
Rioter Comments

Gobblewonker

Level 30 (EUW)
Lifetime Upvotes
Create a Discussion