Tristen (EUW)
: If you're using the legacy client, make sure you have battle.net installed next to League of Legends. My knowledge is limited but it sounds like the process of the client loading up a new process (the load screen and game) is not being allowed by your computer/is being closed due to an error (software related most likely). Could your virus software/fire wall be interfering? Could you have wrong/missing software? Could you have downloaded and installed wrong drivers?
I've got the problem fixed Tristen, thanks for trying to help me anyways! The solution was disabling Xbox Game DVR. God bless you and GL & HF on the rift. {{sticker:slayer-jinx-catface}}
Declined (EUNE)
: Greetings GrandeMinete, Which client are you using? The Legacy or Beta client? Since you formatted your computer, you'll need to disable the xbox application on windows 10 as well. Bugsplat errors are caused when the client game is experiencing a problem it doesn't know how to deal with, it is the equivalent of a blue screen of death, jut just for the game instead. Usually I would recommend that you updated your drivers but seeing as you've already dont that, I may need to see some logs as well. Would it be possible for you to restart your computer in safe mode with networking (use msconfig) and then test a custom match?
Hey man , thanks! I've fixed the problem and it really was that bullshit Xbox DVR thing. Anyways , God bless you and thanks for helping me ! GL & HF on the rift. {{sticker:slayer-jinx-wink}}
Tristen (EUW)
: If you're using the legacy client, make sure you have battle.net installed next to League of Legends. My knowledge is limited but it sounds like the process of the client loading up a new process (the load screen and game) is not being allowed by your computer/is being closed due to an error (software related most likely). Could your virus software/fire wall be interfering? Could you have wrong/missing software? Could you have downloaded and installed wrong drivers?
Hey Tristen I'm using the new client. No my anti virus is Avast and I've never got any kind of problem with League. And I've opened an exception on Windows' Firewall for League as well. Not sure If I'm missing any type of software honestly. Pretty sure I have the right drivers!
: [Resolved]Cant get to the load screen HELP!!
Hey Declined thanks for helping, I'm going to try and disable the xbox application right now! Yes I've updated all of my drivers with Nvidia Geforce Experience, since I've always used this program to do it. How do I do this? " restart your computer in safe mode with networking (use msconfig) and then test a custom match? "
Rioter Comments

GrandeMinete

Level 30 (EUW)
Lifetime Upvotes
Create a Discussion