Just Ange (EUW)
: BLAME GAME: Client or new game mode? Which one is it?
While we wait to log back in :) : At the end of the day, both rely on resources. Stuck up higher ups are oblivious to any technical recommendations whatsoever. But why release something their under-resourced team/servers aren't ready to handle? Look at the service status, all green again, while we wait to log back in again for another 30 mins. Just like NOTHING EVER HAPPENED. Can't find their overall up time but the outage time for this will be around 30mins, the amount of time they actually published their game to be offline. Which for us, players, was a total of around 5 hours wasted.
: Network Engineer: first troubleshoot: lets restart this piece of sh*t and see if it works now.
Not a dumb idea considering the 65hr Q time. I'm 100% sure they'd come back up quicker than that.
: I mean I do have a fairly great insight in server maintenance and load mechanics as we host servers for very important clients, who tend to have a constant load base of +- 50k users. That being said, yes I fully agree. It's exactly what I'm saying. Neither the developers nor networking engineers/teams should ever to be blamed for this. This is all decided by the higher ups who dictate how many people should be on guard, aswell as what should be developed, refactored, etc. No one wants a shitty client for its userbase, but if your CEO says %%%% no we're saving money and cheaping out, well then that's that.
Agreed, same goes for Security. They don't invest but then cry all day long after getting fined for their stupid mistakes. It's the higher ups that try and develop 'Shadow IT' that lack brain cells and shoot themselves in the foot as a result. Sorry for not getting your point sooner, I stupidly assumed you're defending their Infrastructure wholeheartedly.
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: Some clear insight into Riot's issues, and who's to blame for these issues.
'I'm from IT and I know what's going on here' They're an almost $2 Billion company, they have an option to host their servers ANYWHERE their hearts desire, even in multiple locations. With that much money resilience should be priority. I understand your out of hours point, it's the weekend, regardless, a company with that much profit shout be capable of providing 24/7 all round support. And by that I don't mean a single engineer who's capable of restarting a VM/doing a password reset, an ACTUAL team. In addition, this is not a first. I keep repeating this but LoL protects themselves by stating that they're trying to maintain a single client to provide for users still running XP. This was 100% expected as server overload happens ALMOST EVERY TIME with a new champion release/**** game mode. Prioritise ranked/draft over a dumb new mode, trying to encourage NEW players to join the environment - if you can't handle it and risk THIS MUCH downtime, why even bother???
Chanpurü (EUW)
: GUYS STOP BYING RP
If only...watch them pay out 300 Blue Essence after all this is over, everyone will be hopping back on to the RP train again and be greatful for this trash company.
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Blakex13x (EUW)
: 20000 people and 3 and half hour wait time?? lol
Get the login q addin, it's in fact 1,870,540 position time. Lies on their Service Status site, lies through the 'warning' errors in the client, lies, lies everywhere!
Just Ange (EUW)
: Your position in Q: 20,000 Approx. wait time: 32h 33m
Almost 2 hours in to the issue, still no update from RIOT. The players would respect you more if you were hot on updates, at least that's what you used to rock at. I guess everyone's too busy fixing this 'sudden' issue. No need for Network engineers, just let your 1st line support **** up your entire Infrastructure hosted in AWS/Azure.
SANEakaIN (EUW)
: > [{quoted}](name=Ργke,realm=EUW,application-id=eZuvYsEr,discussion-id=sR948HOQ,comment-id=0000,timestamp=2019-06-30T18:43:16.639+0000) > > its anti spamm stop pressing log in button so they fix faster How do we know when they have fixed it if we do not try play ?
Agreed, cause apparently, the ONLY issue is with people logging in to the Client: https://status.leagueoflegends.com/?en_GB#euw Just a minor, minor issue. Besides that, everything else is fine!!!
Just Ange (EUW)
: Your position in Q: 20,000 Approx. wait time: 32h 33m
Update: Approx. wait time: 65h 8m - spoke too fast
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Hansiman (EUW)
: Making it more accessible still implies vastly upgrading what PBE is, which is a cost/return factor. It's not worth it for a test that'll be a problem for a few days (in PBE's case), and then never having to utilize something like that again.
Ah yes of course, the money factor. Supporting OSs running XP? You're telling us we're running the same client designed for an 18 yr old system? I'm curious to find out what percentage of players we're making those sacrifices for and suffering with an ancient Chromium. Not to add the security factor and the potential for exploit. This must've been brought before but the decision to upgrade the client was oddly rushed, perhaps due to potential fines. Now EVERYONE is affected and hopefully LOSING you a bit $ as a result, was it really worth it, RIOT?
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krdcd123 (EUW)
: Ranked Team 5v5 - Silver 4 and Above - Casual and Harcore Players Welcome (EUW)
My name is Angelika :) IGN: Just Ang Preffered role: Supp/Mid Rank: Gold V Top 3 Champions: Morgana, Ahri, Swain I can use TS3 or Skype :)
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Just Ange

Level 129 (EUW)
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