: Hey yo Mffn! Jumping in here. We reviewed the case, and seems that due to a misunderstanding the ban was left on. We looked at the replay and indeed seems like you and Sylas were a very cute couple for the full duration of the game :). As romantic as it is, that should not warrant a suspension, so as I am writing this, we are working on removing the one that landed on your account so you can jump back into the Rift (hopefully with less superglue). AFAIK we also should have identified the cause of the bug and repair it, so thanks for being one of the people that brought this to our attention. Let me know if you have any questions!
Thanks, no questions :D
: Just to add, it's best to keep an eye on your inbox - if PS look into this, they won't share any information with me to protect your privacy, so they'll reach out via ticket. If it's any consolation, I know that that bug was patched this morning and won't happen again in future :x.
I really will, thanks for trying and good to know its fixed :D
: Hey Mffn, Can you provide me with your ticket number? I've seen this bug as well, and it definitely shouldn't have resulted in a ban.... I can't promise anything, but I can poke around and see if I can get someone to look at it.
44780111 is my ticket number, really appreciate it. :D
: > [{quoted}](name=I need love,realm=EUW,application-id=NzaqEm3e,discussion-id=Jw3ephO3,comment-id=0009000000000000,timestamp=2020-01-17T11:15:00.469+0000) > > they never take back ban decisions. NEVER. impossible They do it. There were several proofs on all regions forums. Why people like you pretend to know everything and say whatever comes to their head is beyond me to comprehend...
Makes me feel better already, thanks :D
Bolingoli (EUW)
: If you want this to gain better traction so it can get noticed, I'd recommend posting it over on the [league of legends reddit page](https://www.reddit.com/r/leagueoflegends/). Riot seem to take far more interest over there.
I already made my own post short time ago, is there any way to get more attention on reddit though? Dont think a small discussion post on new will make it far up.. Already went to the boards discord server too.
: that never shows sett spawn in enemy, always coming back..i think he was inting
I dont know how this exactly works but vandirils video is enough proof imo that the bug does exist. And i did actually provide proof to the support in form of my replay, that i did encounter that bug and that i did impact my ability to play MASSIVELY, but they told me : If there was a bug it would have impacted all players. I find that answer quite stupid because it doesnt give any relevant information nor is it correct.
: they never take back ban decisions. NEVER. impossible
They actaully can do if the ban isnt rightfully, as in my opinion this one clearly isnt.
Morrhen (EUW)
: https://www.youtube.com/watch?v=RzN8bY28fI8&=&t=103s Here you go. Should be another piece of a proof.
Thanks dude, really appreciate it :D
Morrhen (EUW)
: That won't do. Send them message again and appeal. This bug is very much real and you SHOULD NOT be punished for their own mistakes. Don't back down. Explain it in detail - what it does. Provide every single proof you have. Then see what they say.
Already on it, sent a mail including the vandiril video, again asking for them to actaully review my replay (they oviously didnt), and also linking this post here. Well see what come from it.
: if he has been stuck for the rest of the game how come he did not perma die in fountain? but all over the map?
I always spawned on Sylas not in their Base, so where ever he was i was and died to him and his team.
: Okay, either you are a damn troll and should be banned from the boards or you are not fluent in English and missunderstood this case. Just to make sure you understand: BUG. COULD NOT MOVE. STUCK TO SYLAS FOR REST OF THE GAME. RECONNECT DOES NOT HELP. NOT HIS FAULT. RIOT'S FAULT. Now even a 3 y.o. toddler should understand it.
Made me smile :D
: I don't know how to see file from support ticket and can you add a youtube link here? I know there are few bugs which causes the knocking up to sky for few seconds or getting stuck near turret or Nunu balls appearing, but this seems way worse and shouldn't happen.
I don’t have a YouTube clip of my own replay but vandiril already made a video about the bug that occurred to me. https://youtu.be/H9CMEKiZfkU Hope this is enough for you :D
Morrhen (EUW)
: Replay itself should be the proof of your innocence. 1/24 is a lot of deaths. But... you don't seem to have any other horribly atrocious scores in recent matches, meaning you don't have history of constant inting. Plus would be stupid to risk a ban on a 201 lvl account. If anything, ask for compensation too, because you missed out on tokens for event pass.
I also included the replay in the support ticket. I really do hope they unban me, mainly for the pass... I’ll think about asking for compensation though, first they gotta Unban me :(
Vivilou (EUW)
: > [{quoted}](name=KłÑG,realm=EUNE,application-id=NzaqEm3e,discussion-id=Jw3ephO3,comment-id=000200000000,timestamp=2020-01-16T23:33:13.921+0000) > > thanks for the proof, again, I am sad because it wasnt permaban. > Those kind of people are the worst..... > [{quoted}](name=KłÑG,realm=EUNE,application-id=NzaqEm3e,discussion-id=Jw3ephO3,comment-id=00000000,timestamp=2020-01-16T23:33:49.363+0000) > > http://prntscr.com/qosl0q > > ye im sure they will unban him and give him compensation after he ran it down mid and fountain sure thing bud Study better the proof, check the game with the client, you will see that his death are stranges. He died at the fontain at 9min48 and 10min17, and knowing the t1 mid of red team fall at 10min46, t1 bot fall at 14min18, t1 top fall at 22min11, and no other turret from red team will fall, explain it. After that he died at 11min14 in the fountain and 11min44 and 12min14 in front of nexus turrets. Explain how he got here 3 times in 1 min. And that is not him teleporting inside their base because he put 0 ward for the entire game, he bought a control ward but didn't use it. He said that he is victim of a bug related to sett ultim when used by sylas, unless he hacked the game to teleport inside enemy base, there is no reason not to believe him. That bug need to be investigated.
Thanks for believing me unlike others :D There even is a video from Vandiril showcasing the bug I had btw :D
Νami (EUW)
: Did you respond to the automated message? I know this applies for the other tickets to 'request a human' normally but I'm not sure about bans. If you can respond, do so and link the Vandiril video showing the bug and explain what happened and how it happened to you. You shouldn't be getting banned for this, this was seen (AND REPORTED) as a bug on PBE and Riot didn't fix it.
Yeah I did respond to the bot, I also included the replay of my game in the support ticket, I think that should be enough proof of me not really inting on purpose. At least I hope so..
: You need to reply to bot support. After it, the "real" person will read your ticket
I did, still waiting though...
Shamose (EUW)
: Did you reply to the bot that you want to talk to a human? You can also try and get their attention via twitter @RiotSupport, you can DM them. Would be wise to include your ticket number in that DM.
Im gonna look into to doing that if I don’t hear from them throughout the day :D Thanks for the idea :D
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