OnFirE (EUW)
: HELP PLEASE!!!! After Transfering to EUW, my account got resettet to lvl 1
: Eambo told you what you had to do: > [{quoted}](name=Eambo,realm=EUW,application-id=eZuvYsEr,discussion-id=yvR0Lqd4,comment-id=000200000000,timestamp=2015-07-24T09:40:30.017+0000) > > So basically you have two accounts on EUW with the same username and password, but different unique ID's. Player Support have to tweak something on their end to differentiate the two I believe - your account is not lost, it's just inaccessible to you right now. > > Throw that scenario at Misty (Two accounts, same ID/Password, you're getting logged into the level 1 one instead of the transferred one), and hopefully Misty can help you out with getting to the transferred account :-)
I did already replied to Misty again and again, but i didnt get a reply in 2 days now. Im not even sure that i had created an account with the similar usernamer, and even if there is a possibility, it might be like 1% because i wouldnt create an account on euw which includes tr at the end. I just hope a real rioter could investigate instead of a bot...
OnFirE (EUW)
: HELP PLEASE!!!! After Transfering to EUW, my account got resettet to lvl 1
can i please get some help from a rioter? i am desperate... I had so much skins and champions already on that account
Eambo (EUW)
: Hi OnFirE, I think there was a slight misunderstanding, but Misty is pointing you in the right direction. Did you possibly make an account in the past on EUW with this username and password? It sounds like you may have: - Had two accounts (One on EUW with that username and password, one on Turkey) - Transferred the account - Now the game cannot differentiate between your two accounts, as they both have the same username and password Does this sound plausible? If so, explain this to Misty - Riot support should be able to sort this out for you from their end :-)
i dont think i had an already existing account that has the same username, since i did put the TR at the end of itstehonfiretr on purpose because of the server in Turkey. My username of the main account is itstehonfire. Besides i tried to do what Misty wrote regardless, it didnt change anything. I was able to log in before and now as well, even after i followed her instructions. It might be true that i had created an account at some time, which had the same username, but then what happened to my account which i transferred???? I can not log onto it from the turkish server anymore as well...
OnFirE (EUW)
: HELP PLEASE!!!! After Transfering to EUW, my account got resettet to lvl 1
i did but i fear that the support isn't really looking into the tickets. Must be some generated bot or something like that... Why else would i get such a weird answer to my mail, where i clearly described what happened to me... I hope some rioter will look into this and investigate to revert the changes to my account.
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OnFirE

Level 30 (EUW)
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