251425 (EUW)
: I lost more than 1 day of 3 days xp boost and u cry about ur rankeds/
Not crying just pointing it out so that they can get it fixed so maybe you need to pick your rattle back up and lose the attitude :) Thanks for the reply though not that you can do much about the situatiuon :D
CryGods (EUW)
: Fixed LAG ms ? "87 ms"
It's ok for me at present *fingers crossed* the only thing that's annyed me is that my normal game has been "Loss Prevented" but my Ranked game which was the one that I got disconnected from and had huge lags along with the whole team has been left....... Riot please can you sort this out as technically your penalising me for a problem that had occured your end not mine. It would be much appreciated if this can be fixed.
: Hey folks, After the recent issues with the EUW platform (not only the latency issues but also the login queue and disconnects) we have turned down one of our links with a major provider that we believe is not functioning properly. We are still trying to check if that link was also related to the latency problems, has the latency stabilized for you?
Still not back to normal yet 60+ms and disconnects Virgin Media - Taken just now Tracing route to 162.249.72.1 over a maximum of 30 hops 1 <1 ms 3 ms <1 ms routerlogin.net [192.168.0.1] 2 * * * Request timed out. 3 12 ms 19 ms 10 ms exe2-core-2b-xe-032-0.network.virginmedia.net [213.105.156.85] 4 * * * Request timed out. 5 * * * Request timed out. 6 49 ms 16 ms 20 ms brnt-bb-1c-ae1-0.network.virginmedia.net [62.254.42.102] 7 15 ms 18 ms 18 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174] 8 16 ms 18 ms 18 ms 213.46.174.118 9 18 ms 39 ms 19 ms ldn-bb3-link.telia.net [62.115.137.92] 10 22 ms 47 ms 24 ms ldn-b9-link.telia.net [62.115.117.11] 11 28 ms 20 ms 26 ms riot-ic-310578-ldn-b3.c.telia.net [62.115.54.154] 12 * * 34 ms 104.160.144.35 13 28 ms 29 ms 27 ms ae-32.br02.ams02.riotdirect.net [104.160.159.51] 14 33 ms 48 ms 34 ms ae-32.br02.fra02.riotdirect.net [104.160.159.55] 15 * * * Request timed out. 16 * 31 ms 52 ms 104.160.142.34 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete.
: Hey folks, Around 40mins ago we started seeing the same symptoms as yesterday. We have already reached out to our Riot Direct engineers to hop online and help us figure what could be the problem now after yesterday's changes. As soon as we have more info on the matter we will post it. EDIT: Those of you who are still experiencing these issues please keep posting tracerts as instructed on: http://boards.euw.leagueoflegends.com/en/c/help-support-en/WHOwJhx8-fixed-lag-ms-87-ms?comment=0008
Virgin Media Tracing route to 162.249.72.1 over a maximum of 30 hops 1 <1 ms <1 ms <1 ms routerlogin.net [192.168.0.1] 2 * * * Request timed out. 3 16 ms 11 ms 11 ms exe2-core-2b-xe-032-0.network.virginmedia.net [213.105.156.85] 4 * * * Request timed out. 5 * * * Request timed out. 6 30 ms 62 ms 21 ms brnt-bb-1c-ae1-0.network.virginmedia.net [62.254.42.102] 7 17 ms 15 ms 19 ms m686-mp2.cvx1-b.lis.dial.ntli.net [62.254.42.174] 8 18 ms 16 ms 15 ms 213.46.174.118 9 18 ms 18 ms 27 ms ldn-bb3-link.telia.net [62.115.137.92] 10 19 ms 18 ms 19 ms ldn-b9-link.telia.net [62.115.117.11] 11 * 20 ms 20 ms riot-ic-310578-ldn-b3.c.telia.net [62.115.54.154] 12 * * * Request timed out. 13 * 45 ms 35 ms ae-32.br02.ams02.riotdirect.net [104.160.159.51] 14 * * 34 ms ae-32.br02.fra02.riotdirect.net [104.160.159.55] 15 * * 35 ms 104.160.142.8 16 * 31 ms 38 ms 104.160.142.34 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * * Request timed out. 24 * * * Request timed out. 25 * * * Request timed out. 26 * * * Request timed out. 27 * * * Request timed out. 28 * * * Request timed out. 29 * * * Request timed out. 30 * * * Request timed out. Trace complete.
: Hey Folks, Currently trying to address this issue, could you please run tracerts to 162.249.76.100 and post the results here along with the name of your Internet Provider? Instructions on how to perform tracerts can be found here https://support.riotgames.com/hc/en-us/articles/201752674-Network-System-and-League-of-Legends-Logs#wq2 Thanks!
~~Just run tracerts and there are a few that i'm not getting a reply from and a few that are losing packets on. I'm using Virgin Media broadband at present. Is there an email address I can attach or paste the results of my tracerts to or do you want them pasted here for all to see? .....~~ It's ok just seen there is a major problem on EUW and they are working on it at present :) I do hope how ever that my last ranked game, that I lost because of the lag and my team getting disconnected, is removed from my league status and my points added back on to my account as we could of won the game without a problem the only reason we didn't was because we weren't in game ...... please let me know what you are going to do about compensating this problem please. Much appreciated.

Senjix

Level 30 (EUW)
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