: I think it is this : https://pastebin.com/D9aPvchn
Unfortunately this one seems to be really short log (only 34 lines) and there's 0 errors. :-/
: https://pastebin.com/aBpcTmAT i have no other files. they are two types of them. the first one is incorrect, there is this one left.
This one looks like LeagueClient-tracing.json file so it's also incorrect. :-/ Are you sure there's no other logfiles? The client should always write new logs when you open and close it. 1. Open your client and attempt to login 2. Close the client when it gets stuck to authentication phase and check if there's new logs
: https://pastebin.com/k1pHgbFe
Hey, this is wrong logfile (LeagueClientUxHelper-gpu-process.log), please upload latest **LeagueClient** log. Example filename: 2019-08-16T10-37-10_13308_LeagueClient
: Stuck on Authentication
Hey, This sounds like there could be something wrong with your connection to the authentication server, please follow these instructions: * Go to "C:\Riot Games\League of Legends\Logs\LeagueClient Logs\" * Select the latest "LeagueClient.log" file (Should only be "LeagueClient" - not Ux or Renderer etc.) * Open it using notepad or a similar program * Select everything (ctrl + A) and copy it * Go to [pastebin.com](http://pastebin.com/) and paste the content there * Set the expiration date to 1 week * Submit it * Share the link with us
: Got banned board without notification for what rules i broke...
Hey there, What is the name and region of the account in your screenshots?
: Not likely to be able to get another wifi adapter to test until next week so I'm trying everything else at the moment, my main issue with that is that the problem only ever occurs when the league of legends client is open, nothing else causes this issue, and it seems like an odd coincidence that my friend is having similar issues at the same time, also only when the league client is open. Thanks anyway, if nothing else works and I get the chance then I can try another adapter.
You're using wireless connection, right? I would highly recommend using ethernet cable instead of wireless.
Εlin (EUW)
: even the board is tripping balls
Boards and a lot of Riot's systems are behind CloudFlare, which is currently experiencing issues, you can view the status at https://www.cloudflarestatus.com/
: How many seasons?
If i remember correctly, i started around the end of season 4.
: I know that you're very new to the boards, and probably haven't seen one of the twelve thousand threads explaining how MMR works, so here it is : Enemies are matchmade against you based on geolocation and horoscope. Then there's the so called "evil algorithm" or "omg Riot is f#$king me over 24/7" - perhaps they enabled it for you. You have to buy RP in order to disable it. Good post. Lemme know, in another thread, if you're interested at what time-stamp the Baron spawns, and what kind of voodoo rituals have to be performed before. Good luck ! /s
lmao, for a second i thought you're actually going to explain how the matchmaking works :D
ipv (EUW)
: im level 7
Synced your account, your level should be up to date now :-)
: Use of apps such as Blitz and Zack
Hey, I've been using Blitz for a few months and i've had no issues with bans so far. Blitz receives new updates continuously, so it may get you banned in the future, for example if new feature suddenly triggers Riot's anti-cheat, violates Terms of Use or something like that. Just keep in mind that i'm not Riot employee, so i can't give any official or accurate statement regarding this software, use it at your own risk.
suny5 (EUW)
: okay im a genius i dont know why they changed or rather completely deleted that option for new accounts (thanks riot) but if you have the same issue heres your fix: go to ur game folder / config folder for me its /games/League of Legends/config heres a file called "game.cfg" open that with notepad++ scroll down to [HUD] and just add the line "ShowNewPlayerTooltips=0" without the " " so it looks like this https://gyazo.com/0899a90ea165e2fecd16e533eae5ec91 save, close, done enjoy =)
Hey, I'll lock this discussion since your problem has been solved. Feel free to create a new discussion if you encounter any other issues with League of Legends.
Cypherous (EUW)
: Yeah they really need to just add an option to disable the animations, ive seen some of them hundreds of times now, its getting old
> [{quoted}](name=Cypherous,realm=EUW,application-id=eZuvYsEr,discussion-id=R0Y3KfEK,comment-id=0001,timestamp=2019-05-27T15:56:42.073+0000) > > Yeah they really need to just add an option to disable the animations, ive seen some of them hundreds of times now, its getting old I agree. For sure, the whole "Hextech UI" they use for client is nice, but in my opinion they went too far with some animations. Here is article about animations, if you're interested: https://technology.riotgames.com/news/animation-league-legends-client
: Can I put a certain DNS server on my PC if...
> Can I put a certain DNS server on my device if other devices that are connected to my router use a different DNS ? Yes! Follow the steps on this support article to change DNS server on specific computer: https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues#wq5 If you don't want to use Google's DNS, CloudFlare is good alternative: https://blog.cloudflare.com/announcing-1111/
GREENFIRE23 (EUNE)
: Refund Issue
Refunds are currently disabled: https://status.leagueoflegends.com/?en_GB#eune
: I found this quite funny (I just added the link as reference)
According to Riot, their first priority is to fix champion select issues: https://nexus.leagueoflegends.com/en-gb/2019/04/ask-riot-the-client/
adler579 (EUNE)
: Free skin
Hey there! This skin giveaway has been discontinued. Unfortunately you won't receive any of the skins (Unchained Alistar, Riot Girl Tristana or Dreadknight Garen) for free anymore if you follow League of Legends on YouTube/social media. Support Article: https://support.riotgames.com/hc/en-us/articles/360001531228-League-of-Legends-Promo-Skins-Goodbye-Giveaway
Varamon (EUW)
: Hi, thank you for the response, it seems that Riot API helps, I suppose we would make something around that. Many thanks!
Glad to help, good luck with the project!
entriX (EUW)
: Question for Riot Engineers/Programmers regarding game logs
That log writing behavior sounds really weird, no idea why something like that would happen. However, maybe you should look into League Client's internal API endpoints? Maybe there's some endpoints that will let you know when summoner is in-game, you also could use official Riot API for this, there's [/lol/spectator/v4/active-games/by-summoner/{encryptedSummonerId}](https://developer.riotgames.com/api-methods/#spectator-v4/GET_getCurrentGameInfoBySummoner). You can get the encryptedSummonerId from [/lol/summoner/v4/summoners/by-name/{summonerName}](https://developer.riotgames.com/api-methods/#summoner-v4/GET_getBySummonerName). If you want to check what League Client API has to offer, check out this project: https://github.com/Pupix/rift-explorer If you plan to use League Client API or Riot API, make sure you follow the rules [here](https://developer.riotgames.com/league-client-apis.html) and [here](https://developer.riotgames.com/policies.html).
CaitΙin (EUW)
: I recently changed my linked email and the "My tickets" page is bugged
Hey there! Unfortunately only Player Support can assist you with this issue. Please send a ticket to Player Support, but if you unable to do that, alternatively you can send an email to **support@riotgames.zendesk.com**
M3GTRDragon (EUNE)
: Which shows how riot thinks of their costumers, volunteers and employees really= they don't give a %%%%
Well, unfortunately we (volunteers) don't have any control over these features or development in general.
Shamose (EUW)
: I'm pretty sure the structure behind the boards is so bad that you can't move categories. Otherwise there'd be no way mods wouldn't move posts themselves. Or even for people to just edit the category themselves.
> [{quoted}](name=Shamose,realm=EUW,application-id=eZuvYsEr,discussion-id=rsHtvhqM,comment-id=00010000,timestamp=2019-04-13T07:34:00.842+0000) > > I'm pretty sure the structure behind the boards is so bad that you can't move categories. Otherwise there'd be no way mods wouldn't move posts themselves. > > Or even for people to just edit the category themselves. Correct, unforunately moving posts to different categories is not possible at the moment. Boards is not currently in development, which is a bummer.
: https://blitz.gg/ is it bannable?
I've been using this for a while now, not banned so far. If i remember correctly, it uses computer vision and League Client API to interact with LoL client, so it should not be an issue.
: I dont see it. All i see is these 2 [messages](https://imgur.com/SIGk3lW) for each case.
Did you change your password or email recently? As the message states, your requests will be canceled automatically if you do so. You have to create a new account data request.
: Personal data request canceled?
Hey, check your email addresses which are associated with those two LoL accounts, there should be email from Blitzcrank Bot with download link :-). If there is no email from Blitzcrank Bot and your tickets are closed, i'm afraid you need to create a new ticket and ask what is going on.
Auldyin (EUW)
: Unfortunately, no, it didn't make a difference.
I'm sorry to hear that. :-/ Please send a ticket to Player Support, they'll be able to help you: https://support.riotgames.com/hc/en-us/requests/new
Auldyin (EUW)
: So Sad... You Are Not Authorized.
Hey, i synced your account, does this issue still occur?
: That. Usually threads are locked when they are going ape. In this case, all was civilised - hence why it had me wondering.
I guess it was locked to avoid necroposting, since it's a few months old thread already. Someone commented to that thread about 11 hours ago, so it now appears on **Recent** page.
151295 (EUW)
: Cant see magic damage on autos
Hey, make sure you've checked "Damage" and "Enemy Damage" checkboxes in League of Legends settings: https://i.gyazo.com/2ef91cc7daab5262ffe833f91ba07f8f.png Settings -> In-game -> Interface
: Hacked
Hey there! Player Support will help you for sure. Please submit a ticket as soon as possible using "Recover my account" category: https://support.riotgames.com/hc/en-us/requests/new It may take 24 hours or longer for Player Support to respond, so please be patient.
Saw8888 (EUW)
: What is happening to leage of legends
Hey there! I'm having hard time trying to understand your issue, could you please elaborate a little bit?
xWell (EUNE)
: Hi again, Unfortunately, it did not work. I tried repairing the client like that many times. I also tried using the Hextech repair tool twice and forcing repatch. My problem is as follows: When starting my client, it is completely invisible exept a little white box in the upper left corner. Then I turn the resolution to 640 x 480 in the compatibility tab, open and close the client and so on. Now the client is starting normally, it is just in 1024 x 576. The moment i click on '1280 x 720' in the settings menu, my client just freezes and glitches out. The only thing I can do from there is to close it from the taskbar. And now I'm back to where the client is invisible at launch. I have tried various solutions from the internet but nothing seems to work. Any way you can help? Any help is appreciated, thank you!
Hey, i'm sorry to hear that this issue still occurs! :-( I will lock this discussion to avoid necroposting (it's already 2 years old). Please create a new discussion to [Technical Support](https://boards.euw.leagueoflegends.com/en/c/help-support-en) board and i'll try my best to fix this issue. I would really appreciate if you could run Hextech Repair Tool using "**Gather System & LoL Logs**" option. Hextech Repair Tool will create .zip file to your desktop, upload that file to cloud platform of your choice (OneDrive or Google Drive for example) and share the download link.
xWell (EUNE)
: Hey Valzuuuh, I have a compatibility problem like this, not the exact same problem though. Your solution works, but then my client window is only in 1024 x 576, and when i turn it to 1280 x 720, my problem just persists and i have to do it all over again. Any idea how to fix this? Thank you.
Hey! Repair your client, that may help. You can find the repair option from client settings: https://i.gyazo.com/dd8d91d72813e9fa643aced19835bde7.png If that does not fix this issue, force repatch using Hextech Repair Tool: https://support.riotgames.com/hc/en-us/articles/224826367-Automated-Troubleshooting-Hextech-Repair-Tool
Shamose (EUW)
: Does League not make logs anymore?
Did you look at the correct folder? I found recent netlogs from **C:\Riot Games\League of Legends\Logs\GameLogs\** There will be a lot of folders with different timestamps, each of them will contain netlog, r3dlog and netstats.
xYur1x (EUNE)
: Problem with game on windows 10pro
Hey, League of Legends still requires DirectX 9 in order to run, even if your hardware/OS supports higher versions. Download DirectX 9 installer from Microsoft's site and install it: https://www.microsoft.com/en-us/download/confirmation.aspx?id=34429
: No gold background recived (stendard and in loading screen)
Yes, honor 2 or above is required in order to get the season rewards, border is also part of the season rewards.
Shamose (EUW)
: Moderation is going downhill.
Hey, We usually use script with templates to handle moderation, however the moderator in this case didn't have this script, that's why the message is so short. Here's the removed comment: > It's a term made up by mentally disturbed people to reference normal people.
YaBoiGottem (EUNE)
: Ok.Thanks for the time offered!
You're welcome!
YaBoiGottem (EUNE)
: the CloudFlare thing is true.It said that the site is protected by it.and i can't cuz i am not able to use this website on my computer.
I'm afraid the only thing you can do is to contact Player Support at https://support.riotgames.com/hc/en-us and explain the situation to them. Preferably attach a screenshot to your support ticket.
YaBoiGottem (EUNE)
: Banned IP address
Hey, that sounds really weird. As far as i know, Riot never bans IP addresses. I think quite a lot of their services are behind CloudFlare, that could block your IP. Could you by any chance share a screenshot?
Smerk (EUW)
: > any perks by doing this. but that's a lie, you get cool colored name and the title on the boards
> [{quoted}](name=Smerk,realm=EUW,application-id=2BfrHbKG,discussion-id=a7akINvi,comment-id=000000000000,timestamp=2018-11-27T08:57:47.884+0000) > > but that's a lie, you get cool colored name and the title on the boards I agree...i didn't really think of that when i posted my comment :-P
: But arent you kinda moderating? I mean you guys can Lock threads, which i'd say is moderating to some extend.
Yes, i just meant that we have moderation team inside the volunteer program which consists of more experienced volunteers.
: They voluntarily moderate the Boards. The boards are basicly from the Community for the Community and Riot isnt too involved in them. Thats why we have the volunteers who lead and Help it instead of rioters. They do it cause they wont to, they are volunteers they dont get any perks for it (afaik).
> they dont get any perks for it (afaik). Correct, we don't get paid or any perks by doing this. There's more info at https://en.volu-eu.org/ Also keep in mind that all volunteers are not moderators, we have moderation team inside our volunteer program. We also organize/host events and contests on boards.
Ökami (EUNE)
: That's how is suppose to work man, you just can't delete windows controls I think.
It's possible to disable HTML input undo function (Ctrl + Z) with JavaScript.
Zedant (EUW)
: Pc rebooting
> Can you even open a PSU and should I? Disassembling PSUs is possible, but i absolutely do not recommend it. If your PSU gets too hot or if it's faulty, replacing it is recommended, i think buying a new one will save you from a lot of headache in a long run. If you/your friend has an old functional PSU lying around, i guess you could try it on your PC just to make sure PSU is the main issue here.
Chùos (EUW)
: My removed posts
Here: https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en/e47eUea5 https://boards.euw.leagueoflegends.com/en/c/bug-reports-eu/ZsTkAEyL https://boards.euw.leagueoflegends.com/en/c/off-topic-en/BBn4zM6B https://boards.euw.leagueoflegends.com/en/c/streams-videos-en/xi2EtbnE https://boards.euw.leagueoflegends.com/en/c/off-topic-en/vrKk3UK2 https://boards.euw.leagueoflegends.com/en/c/off-topic-en/W6Rd8ARV https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en/EqaoOUEE https://boards.euw.leagueoflegends.com/en/c/player-behaviour-en/Kp9skqwb https://boards.euw.leagueoflegends.com/en/c/champions-gameplay-en/XHPEX5Ye
Valzuuuh (EUNE)
: If i remember correctly, i redeemed the capsule successfully through NA page, so i think the JavaScript isn't the problem here. It looks like the API which takes care of linking your account is the problem, looks like it's unavailable: https://eun1.api.riotgames.com/twitchintegration/v1/linkAccount https://euw1.api.riotgames.com/twitchintegration/v1/linkAccount That API allows only POST requests from https://na.leagueoflegends.com so changing the subdomain to **euw** or **eune** won't help (Access-Control-Allow headers).
I sent the comment from wrong account, but if you look at the Network tab, POST request to that API endpoint isn't successful: https://i.gyazo.com/57ded897278b038751eeaf0bc7c32a5e.png
: > [{quoted}](name=Valzuuuh,realm=EUW,application-id=eZuvYsEr,discussion-id=VbeAMnik,comment-id=0002,timestamp=2017-12-08T16:13:57.068+0000) > > Hi Loli Empress, > > According to the following Ask Riot article, they will release two-factor authentication and a few other security features over the next year: > https://nexus.leagueoflegends.com/en-us/2017/07/ask-riot-two-factor-and-runes-reforged/ > > Unfortunately, it can take some time for these features to roll out, but i'm glad to see they're finally implementing two-factor authentication :-) Year's almost over, maybe I missed it but I can't see an option for 2FA anywhere? Can I get excited that you're gonna roll it out in the next month, are is this a project that didn't make it?
Hey, i do not work at Riot Games, so i don't have any control over 2FA. However, i really hope that they will release it as soon as possible!
lunaluvgood (EUNE)
: Boards notifications
It works, it's intended for moderator action notifications: https://i.gyazo.com/f3d33ae1135470cbfd85147889823c5a.png
: How long it takes to delete discussion to rid of annoying player? :) I know that truth hurts .... but this is reponse on your behaviour to players. Enjoy it because i will not stop ;)
> [{quoted}](name=Lord Ragnarok,realm=EUNE,application-id=ETj6EdvQ,discussion-id=jVcvVNPU,comment-id=0000,timestamp=2018-10-20T22:48:20.435+0000) > > How long it takes to delete discussion to rid of annoying player? :) I know that truth hurts .... but this is reponse on your behaviour to players. Enjoy it because i will not stop ;) Hey there, i don't see any moderator actions on your account, on EU Boards. I guess you posted your bug discussion(s) to the NA Boards? You can view your NA Boards profile here: https://boards.na.leagueoflegends.com/en/player/EUNE/Lord%20Ragnarok
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Valzuuuh

Level 89 (EUW)
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